Metro by T-Mobile, Schenectady NY

This store is very close to me so I tend to continue to buy my metro ogo es there but I've never had a good experience there. They really aren't properly trained.

Worst metro pcs and bad service its not the place its the representative especially the white representative he is ever racial and rude he needs to be fired

Terrible business owner doesnt understand customer problems sits on the phone with personal conversations all day nt even taking customer calls! They put a $26 screen saver on my 8yr old phone and she had a case tht we had also purchased from them (totally around $500 in a 5 wk period) her phone dropped about a foot and her screen shattered! The screen protector didnt have a scratch and it wasnt even attached i took the phone back across the street only about a half hour after the purchase.they acted like oh well did not care said it had to be the impact.a foot.i dropped mine 5 ft and my screen protector broke nt my screen! Thats whats its for! Terrible and they'll talk you into anything thinkin you gettin a deal spend money bt dont care about you as their customer! They own the store they are not metro pcs themselves they just represent the service! Definitely will be goin back to boost where my money is cared about

This particular location has messed up my phone a number of times and then never wants to do anything to fix it

Had a problem with my phone didn't do research before I bought it they returned it with little to no problem after I do proper research I will be going back for the correct phone will recommend to people staff is friendly and nice.