Michael Shapiro, MD, Brooklyn NY

I took my father to Dr. Shapiro, and we had an extremely positive experience. Dr. Shapiro is a true professional, and skillfully removed a cancerous growth from my father. He was sensitive to my father's needs, was very kind, and also has a great sense of humor, which definitely helped diffuse what could have been an otherwise stressful situation.
He answered all our questions patiently, and he made us feel as if we were his only patients. The office staff was very nice, too.
My father and I highly recommend Dr. Shapiro.

DO NOT GO THERE — find another doctor. That was my third visit during last 13 years — it was bad before but now it’s just ridiculous.
#1. Filthy office, hazardous materials uncovered on the desk, garbage, hand tissue not in dispensers showing how lazy they are, blood spots on walls, no drinking water cups and nobody cares even after I noted it, not rude but unfriendly staff, whatch what you're seating on on chairs. But that’s nothing comparing to #2:
Doc wants to get rich and he enforces not triple but something like “hexagon” (6) overbooking! One person per every free room, and there are 5-7, I guess but it doesn't work well. You will have to wait for 3.5 - 4 hrs (no exaggeration) even if you will come on time for your “appointment”, as they don’t respect people there because he accepts all cheap insurances and probably needs to cover money gap with higher numbers of patients. I don’t mind if he works overtime, I wouldn’t mind an hour wait too, but 4 hour wait any one would hardly accept. It’s not the case of one “bad day” or being “overbooked” because Doc got a brand new baby. When I came for my second visit in 2020, I waited too long but I took it “on the chin. ” This time when I just showed up — there was an elderly American lady asking assistants: “I’ve been waiting for two hours, how much longer? ” They showed her the list and she was still #10, which at any scenario could be 90 more minutes for her. When I put my name on that list — I asked and they said I was #25! All people came to see only ONE doctor! I estimated my waiting time, and asked to call me 45 min before my turn and left. They called me 2 3/4 hours later to tell it’s time to come back upstairs (which meant that I could be seen in 45 + another 60 + -). I already met my wife and we were dining in a restaurant. One should remember: even if they call you in — there might be a 90 min wait inside just for the doctor to see you, as they have 3 stage line system: outside chairs, inside coaches and then in an individual room for undressing. I booked another appointment and asked to give me the day and time when I will be 100% first in line. They gave me two weeks later date at 7: 30am-7: 45am time frame to “be the first. ” I arrived at 7: 10am (!) and no one was responding to the door bell. Then a man was living the building and he let us in (there was another guy waiting before me). When we went up to the 5th floor — there were 5 people in there and I my name became 5th uncrossed name on the list! Assistant said that Doc was seeing patients since 6am! After AN HOUR WAIT — they called 4 names and took me in. I was assigned a room and thought everything was going to end soon. I was wrong. After seating in that room half undressed for another HOUR I still didn’t see the doctor. Fire alarm went on and I was told to leave the building. Waiting for firemen to check the building and get back upstairs made no sense anymore, which could take another two hours altogether. Poor elderly people had to go back home too, I guess. While fire alarm was not doc’s fault — everything else was. He had TWO HOURS TIME FRAME to see me for 10 minutes but it never happened before the fire alarm went on at 9: 15am. DO YOURSELF A FAVOR - FIND ANOTHER DOCTOR!

Today I had an 830 am appt, I was told 4 weeks ago by the front desk gentleman that I had the first app. When I arrived at 8: 20 there was 20 people ahead of me. He told me the doctor changed his hours to start at 6. Shouldn’t a service like this call me to offer me an earlier appointment? 40 minutes later only 3 people were called. Then the fire alarm went off and we got evacuated. I just left. This is not the first time I had many people in front of me. It’s a shame because I do like the doctor. Time for a new dermatologist.

The most irresponsible clinic I've ever dealt with. They always lose test results and patient need to be delayed with the medication for months!
Worst experience we've ever had!

Dr Shapiro is a really good doctor and nice person. But the second appointment they schedule with Dr Romanov (disrespectful, rude individual). And now we have to find new dermatologist

Unprofessional. Both doctor and staff. The doctor decided it was wonderful bedside manner to yell at my parents when they returned with what looked like an infection from a procedure he had done. Another instance that involved my parents- they were told one date and then sent a reminder with another one at a far later date. When called back they said not possible that the earlier date was even given. They were rude and stated if it’s that big of an emergency that it can’t wait a week find a doctor. Let’s not even talk about the hours of waiting while there.

I was treated in both the Brooklyn and Financial District offices. I scheduled my appointment based on the credentials of Dr. Shapiro. He is a highly skilled and trained physician with a bachelor’s degree from Harvard University, and a medical degree from the University of Pennsylvania School of Medicine. I am very surprised/dumbfounded by the other reviews that are poor, due to wait times. Yes, you may have to wait a while to be seen but the bigger picture is the superior standard of care given by Dr. Shapiro. There is a reason this office is very busy.
Highly recommend Vanguard Dermatology

Waited an hour for 5 minutes of DR. Shapiro’s time. He touched my sons face without wearing gloves or washing his hands and prescribed something that did not work.

This was suppose to be my first visit to Dr. Shapiro's office. Over an hour waiting and nobody even checked me in, asked for ID or insurance card at this point. The front desk ignores you and are rude. Especially the guy. It was a horrible experience and I walked out.

4 hour wait.
Overbooked
Shapiro only md on
duty. Many more people then any dr could handle accurately.
No apology to patients for overcrowded waiting room.
Walked out and will never go back.
My time is valuable too.

Excellent, very professional knowledge.doctor. Helped me with the problem I had been dealing for 4 months. Nice bedside manners.

I like Dr. Shapiro, he listens and yes he is fast since I feel he very good Doctor. He spotted a mole on my neck I got a call right back saying it was cancer he removed the cancer and his assistant was very calming. People are complaining over the time it’s because you have people in there that want to talk. He unfortunately doesn’t have that time. I believe he has 3 offices. Just tell him what you need and he will be right on it.

Well. You definitely will need appointment with neurologist after visiting Vanguard Dermatology office. The charged me during procedure because my insurance does not cover the cosmetic part. Than they sent me another bill, which I paid because "whatever". And than the lab which received some sample tissue from them sending me another bill.
All this with insurance which they "accept".
I took a few hours off work to come to the office to talk to somebody in billing. The young lady at the front desk told me:
1. Billing over the phone only
2. No, she cannot give me the name who to spick to in billing
3. She is not required to give me her name or her position in the doctor's office.
4. I have to make an appointment to spick to somebody else in this office
NEVER AGAIN!

This office simply hates it’s patients. The doctor operates from multiple locations but the behavior is the same. Your schedule/time mean nothing, you are simply a profit center for an uncaring and disrespectful company. Run for the hills and NEVER come here for any of your medical needs.