Middleburgh Pharmacy and Medical Supplies

I don't think I've ever revised a review - but in this case I felt it was necessary. I had given Middleburgh Pharmacy a one star review due an ongoing script issue that had grown far beyond a frustrating level. There was an accumulation of issues that created a "snowball effect" - admittedly, I had reached my breaking point and unfortunately this hit while I was at the pharmacy and I took my anger out on the staff. I was completely inappropriate - raised my voice, cussed, and threw a fit - (none of which I am proud of) yet all the while - the ladies working were very understanding and professional despite my actions. Upon returning this month, low & behold the issue had again lapsed over and naturally I immediately went into defensive mode against the staff before even considering that this was not their fault. I need to give an ENORMOUS shout out to these ladies for quickly putting me in my place (respectfully) and taking the time to really explain what it was that was going on. Even though they were about to close - they went out of there way to explain that this was an issue with the insurance company and clearly outlined what I needed to do to get this resolved. After the way I acted initially, I can without a doubt say - I did not deserve the patience and courtesy these ladies gave me. Not only that - the confidence they had in me to get this done. I can not put into words the appreciation I have for that. I still feel guilty and embarrassed for how I acted throughout this entire situation and to any of the staff that may read this - I want to again extend my deepest apologies but also my immense gratitude. It takes VERY special people to be able to calm down an irate customer.but to also successfully help them realize that they are in the wrong and that the anger directed towards the pharmacy truly is not warranted.that takes miracle workers; and this place his multiple. The owner of this establishment should feel an immense amount pride and appreciation for these employee's.you don't find a team like this very often. Thank you everyone for all that you have done and continue to do.

Great local pharmacy! Very friendly and welcoming staff, and I get much better prices on my prescription here than at CVS. I also like that they have a website/app for requesting a refill.

Peter and staff make u feel like family and is more like going to visit family in sted of going to to store