Midwood Doors & Millwork, Brooklyn NY

Worst possible customer relation, never answers phone, never connect to the sales re "they are busy callback"
terrible quality, over charged for door latches.beware of these guys

Came into order simple door knobs they didn't have them in stock, so we ordered them online, and then when they came it wasn't what they we wanted. How do they stay in business?

Good quality doors and hardware.the two installed wood doors looks really great and highend. Price is great and service is good.i highly recommend this company for custom wood doors.

Doors are good quality & and they are good when it comes to taking your order. I have ordered two times from Midwood doors. The first time they got the wrong doors and the second time they gave me my doors incomplete. Both times the deliveries were between 2 weeks late and as a contractor that effects my job schedule.

Midwood Doors and Millwork has been supplying my door prehanging company the Italian Otlav hinge in very large quantities. Orders have been expedient in shipping and have arrived as needed. I want to thank them for providing for our needs with quality service and products.

Ordered the doors on Dec 8th, was told it’ll take 4 weeks due to holiday season, I contacted them on Dec 28 for an update and was told they’re getting them after new year, on Jan 5 the sales rep I dealt with emailed me that doors are ready and they wanna schedule delivery. And that was last time I heard from my sales rep. (Doors never did show up).
We started calling company on Jan 12 to receive updates and we were given different responses constantly, from doors were damaged during shipment to shipment is being delayed because of snow conditions. (Interesting though that as someone that deals with custom window treatments that come from China my average turn around is 10-15 days, not 4 weeks).
Finally the CEO of company called to say that there’s no reason to be frustrated and he promises as soon as door arrives he’ll make sure they’re delivered right away. Doors finally arrived on Feb 2nd, but wait.there’s more: delivery guy wouldn’t even bring doors into our house (we live on first floor), he wanted us to take it off his van, which I said no, so he took it off van and left it on sidewalk. This is my experience with Midwood Doors.