Mike's Lumber & Hardware, New York NY

I am a photographer living in Manhattan. I decided to have extensive shelving built in an effort to organize my prints. I contacted Mike's Lumber and spoke with Joe. With Joe's help we drew up plans for the shelving units - which they built - and the end result is a gorgeous, well-made unit that fits in our apartment as planned and beautifully stores my archive.

This company was AMAZING! I had 2 made-to-measure floor to ceiling bookcases built and installed. What a life changer! They were so professional and lovely to deal with it. I would infinitely recommend them for anything!

This place is WAY better to go to than other of big box hardware for cutting custom shelving. They have higher end wood you can paint or white plywood like IKEA uses. You call in your dimensions and they consult with you for free to solve your project questions. Go to place in NY!

I needed some planks of wood for floating shelves. I already have the brackets, I showed a picture to the guy there, and they said no problem, they could cut the planks and drill holes into the wood to mount the shelves. They were able to supply the shelves after I already paid them, but they then told me they can’t drill the holes, although they could sell me a bunch of equipment so I could drill the holes myself. And they couldn’t offer any advice on how to help. I mean, I asked a lumber and hardware store to put some holes into wooden planks. This store is only good if you need raw materials, but unfortunately their customer service is terrible.

We had a terrible experience with Mike's Lumber.we bought a $650 dresser which we had painted black. The paint shipped within one week of use. In addition the unit's drawers are rickety and have cheap plastic tracks. When we complained, they asked for additional money to change them to better quality tracks.

They refused to refund us or build us a better quality dresser. Worst customer service ever.

AVOID THEM AT ALL COSTS

Initially, the staff was a pleasure to work with. But there was a miscommunication about the product I ordered and when I approached them about possible solutions, they were unwilling to work with me.

The staff's knowledgeable and seems to enjoy being helpful, and the store has a friendly neighborhood atmosphere.

What an experience! Oye! Just went to Mike's today for the first time. After placing and paying for my order I was told that the guy cutting the lumber was out to lunch and wouldn't be back for an hour. When he did come back he was still out to lunch figuratively but not literally. I needed one cut on a 8' x 1" x 3" and a 40" shelf. It only took 90 minutes. I could have done it faster by hand.
Next time I'll go elsewhere.

Friendly and knowledgeable staff, and decent prices, make this my go-to place for building materials.

The best hardware store in New York City.
Its the Children's Museums favorite supplier!
Sincerely,
B Beaton
senior manager of Exhibitions

Mike's is a neighborhood lumber "yard"/hardware store just dropped in the middle of the UWS.how convenient is that. The staff is actually knowledgeable and, usually, on the pleasant side of surly. To respond empathetically to Fran, they are just like the local hardware/lumberyard you'll find all over the country - you'll get what you need the first time but in their own time. Contractors, rightly, take priority over do-it-youselfers.

Super experience at Mikes Lumber!
So glad they are on the UWS in a convenient location. The guys were very helpful and accommodating.my piece was cut to precision, and quickly. After a short time in the shop, I bought some anchors while waiting. Then I decided to go for a walk while the wood was being cut. I took about 10 paces, and out comes one of the awesome guys calling out to me, wood in hand. Great customer service and flexibility!

Great store - i've used them numerous times and never had a problem. They cut wood to whatever size you need.