MinuteClinic at CVS, New York NY

I was helped by a nurse and a NP, I unfortunately don't remember their names, they were the nicest women that I have encountered in the health care world. So knowledgable and empathetic. Thank you!

Worse nurse experience ever with Brittney. I have been going to that location for years and the nurses were always very knowledgeable and super friendly and accommodating. I scheduled an appointment yesterday for a B12 shot and was thinking i would get a flu shot at the same time. Brittney told me the B12 shot was a wellness appointment and could only give me one shot anyway under the appointment time I had scheduled. Nobody was waiting behind me i told her the B12 was the priority between the two shots if i had to chose i would rather get that and come back for the flu shot. (She ended up spending more time arguing with me and telling me about all the new protocols and calling her manager she could have injected 3 flu shots and 5 B12 if only she was professional and spent less time playing victim and actually do her job). In the end she managed to tell me she was not confortable giving me the flu shot after i said fine since I am here lets do the flu shot and i will come back for the B12 and showed me the door! The manager was embarrassed and kindly offered me a coupon and basically said he could not force her into giving me the shot. She clearly needs to find a new job she is not fit to be a nurse.

Condescending and unhelpful. They weren’t able to help me which was fine however very rude the entire time

I don’t usually do reviews, but I went to the MinuteClinic this morning for a flu vaccination and was really amazed by the service. I am nervous with needles and the nurse, Svenja Richter, made me feel really at ease and probably the most relaxed I’ve been getting a vaccination. The sign up and login process was fast, and I had no wait time to go in. Really recommend it to anyone with minor medical needs!