Modern Aquarium, Ronkonkoma NY

I bought several plants from Modern Aquarium and every one of them came in perfect condition (in the winter). I also ordered 25 snails and another plant and am waiting on them. I will be doing future business with you. Thank you Modern Aquarium.

Save yourself the Trouble of constant water changes when every single one of your plants rot and die within the few days you’ve had them. Constant contact with customer support about my plants being stuck in a packaging facility for almost two weeks and they seem to just not care. Almost 100$ worth of plants down the drain. Do not order here. Petsmart has better quality.

Outstanding customer service and products. I ordered live plants and 15#s of aquarium rocks, and the plants arrived and were amazingly healthy and big, and loved them. The rocks got stuck in NY with USPS and never arrived but Modern Aquarium took care of the problem without hassle and sent me another order. They are great to work with and have me as a customer!

I really enjoy doing business with Modern Aquarium! They have a great variety of beautiful plants that even beginners can enjoy. I have ordered several times from them and will continue to do so when I need more plants. Their customer service is tip-top and their website is easy to use!

I have purchased from many dealers, both private and commercial, for over thirty years. That being said.the folks at Modern Aquarium are leaps and bounds ahead of 95% of them all. Still they're ahead of EVERONE else in every category of service, supply, fairness in their transactions with customers, and response time.
My order was filled rapidly, well packaged, and received before ETA.
The Plants. I'm thinking that I must have gotten a part of the first trim, everyone of about a dozen plants looked like I had just cut them the day before and they had blooms! All individually wrapped. So seeing what I had I did my due diligence, going to the process of cleaning for planting, or not planting for some, but there was little to nothing 'cept for the potted ones and really not much there, all are in super condition.
If all they're customers get this treatment, those customers will feel just as I do. I do understand that stuff happens sometimes, but I'm impressed bye these folks, I think they'll do their best to keep a reputation like that.

Fast shipping. Care taken to ensure live plants arrive healthy. Live plants arrived as advertised on website. Prices very competitive and fair. I placed another order yesterday. So far, no shipping info but as long as my plants come in and are in the same condition as the first order, I will be a happy customer.

I’ve purchased many times from Modern Aquarium. They have stellar customer service. I highly recommend their plants and snails.

I ordered a lot of plants taking a chance on mail-order which usually is not a great source for living things. BUT! MODERN AQUARIUM IS A BIG EXCEPTION. PLANTS looked a bit sad on arrival in plastic bags. I planted them in my aquariums and BOOM
overnight they took off and look AMAZING.
GREAT PLANTS, GOOD PRICES, FREE SHIPPING AT $80 IS VERY FAIR.
I WILL ORDER AGAIN AND RECOMMEND TO MY AQUARIUM FRIENDS.

I had to cancel an order for some plants because of some suddenly changed plans, and my request was very quickly processed, along with my refund. Very good customer support!

Smooth transaction with excellent communication. Plants arrived healthy. Fast shipping. Many thanks!

Really great website with a lot to choose from and top notch stuff but quick shipping, the order was all there and the customer service was very nice and top notch! Will definitely be back!

I have bought tons of plants for my tanks and have been disappointed.but I took a chance and ordered from modern aquarium.and I was totally in awe when I received my plants they were vibrant and healthy and actually are growing which I never experienced before.when I buy plants else where they die or they fall apart. I will definitely be ordering more.they don't give you sprigs of plants you get nice bushy healthy plants.and I thank you guys for standing behind your word.my tanks are healthier and clearer.

I ordered a BUNCH of plants from Modern Aquarium with my first time using them and I was so satisfied! Although there were a couple minute issues (as to be expected shipping live plants and snails), they very quickly responded to my emails and refunded me the full amount for those products. The rest of the order was so great that I re-ordered the other ones because they are a great company. I will definitely recommend them to others and will be using them in the future.

I ordered 5 mystery snails and a bunch of aquarium plants from Modern Aquarium. The shipping was fast. I received my package within 4 days of ordering. And more importantly, it was free. All the other websites I had looked at before I found Modern Aquarium, shipping was outrageous, anywhere from 30-60$. The plants are beautiful and very healthy. When the snails arrived, I acclimated them to the water, then put them in my tank. But they didn’t move for an entire day. So I thought they were dead. I contacted customers support and they responded quickly with very helpful information. All five snails are alive and doing well. Thanks Modern Aquarium! I would definitely recommend this place to anyone.

John with Modern aquarium was very helpful in helping me program my robo snail. Highly recommend this product.

I live in the area, and the description says you can shop in-store, so I decided to stop by. But it's not there. There's an angler store where this place should be. It's obviously not an aquarium store. I thought maybe they'd moved, so I called them. But no one picked up (which seems typical of them based on other reviews). No information about their location was explained in their voicemail. I can only assume they went out of business. I wasted my time. Obviously won't be buying from their website either.

2 out of 3 plants I ordered arrived rotten. The Amazon sword does look nice, but it's so small. Petco and petsmart sell the same plant for the same quality, twice the size, no shipping costs, for the same or cheaper price. No response from customer service is the real kicker. With plenty of places to order from online, this will be my last order here.

The plants were well packaged. They arrived vibrant green and healthy. Definitely ordering from here again

All of the plants I have bought have been large and very healthy. Never any hitch hikers. I would highly recommend buying plants from here.