Moleskine - World Trade Center, New York NY

I have been a loyal supporter of this brand for numerous years. However, my recent experience on December 26th, around 7 pm, was deeply concerning. A salesperson at your store physically confronted a 70-year-old lady after a planner accidentally fell from her hands. The salesperson not only struck her arm but also used offensive language. It was evident that the salesperson is dealing with some personal challenges and requires assistance. It's alarming to witness such behavior, and I believe she should not be interacting with customers without proper supervision due to her aggressive tendencies. I felt it's important to bring this incident to your attention for the well-being and safety of both customers and staff. Thank you. "

I always love this brand Moleskine, such a good option for gifts and great quality. However, this store in World Trade Center is different today. I came to the store to get some customize notebooks. However, the lady working at the store just nonstop given me attitude. I don’t think she matched with the grand image.

Jordan and Adrian were super helpful and very friendly. Excellent service and wonderful folks!

Very small store but service was nice and was welcoming. It’s right across from swatch 2nd floor. It was easy to find. Had good amount of products and friendly staff.

Super friendly staff! You can get your notebook embossed for $5 and they do it for you in store - took 5 minutes and looks dynamite. Can't wait to give this as a gift.

One of the worst services we gado in NY. It appears the attendant doesn' like her service. Do not recommend. They have another store até Columbus Cicle. Go there.