Best Mortgage Lender New York: reviews, page 4

One of the worst banks and also been waiting almost a month for a replacement card smh!

Manager was extremely rude, unhelpful, and resistant to suggestions I gave him to help me (6/5/2020). I won't be banking here anymore.

I went in with government issued documents and they spelled my name incorrect and then tried to lie when I addressed the issue saying that that is what...

Terrible customer service. I sat in the drive-through as the ONLY customer and having sent my withdrawal for 4 minutes without even a greeting. When...

I have questions about my loan, I went to bank, and they told me I have to email to loan officer. Because they never answer phone call. So I email to loan...

I have been a customer at this for a long time. Last time I went there, the tellers there were no help and showed lots of attitude. They should be helpful...

Now I remember why I left key for M&T. Over 25 minutes in the drive thru to exchange three $20 bills. Then you ask for ID and take another 15+...

One word to describe the staff in this branch: AWESOME. The staff here is super nice. I came here about three times now and every time I’m met with...

The most ridiculous thing I've ever heard I swiped my card too many times in one dayso my account was froze until the specific time they set for...

Literally scheduled an open house. My Mother spent all day cleaning and preparing just for him to no call/no show. His excuse was the Bills are...

Poor communication, lack of transparency and professionalism. Kept telling both parties they were going to close and didn’t. Short vague text messages...

Bad experience,
Rude nasty workers

I'm not with keybank few months
I'm happy I'm not anymore with keybank

This is is the worst Key bank branch.the atmosphere is the worst, they are not helpful. They have the worst attitude. I will continue to use the...

Tried to get someone to call me back and talk to someone but no one returned. Some guy named Scott was rude.

Your account get hacked they take all your money two days before Christmas and these people are like oh well there nothing we can do maybe on Monday...

Worst place the bank. No customer from the bank manager Amanda. Worst bank ever. I'm so sorry I left Bank of America for this. BANK OF AMERICA GO UP AND...

This a really good branch very friendly, service is awesome and the staff makes you feel so comfortable you don't want to leave especially Valerie...

Absolutely horrible Customer Service experience. My mortgage was transferred over. I am very unhappy thus far.