Mount Sinai Beth Israel, New York NY

Asians beware. I was treated very poorly by the front desk staff. They talked to me as if I was a walking COVID carrier. In comparison, they acted normal with patients of other color.

Hospital leadership - please educate your staff. There is no place for xenophobia. These people represent your organization. Proactively manage your staff and their biases before it gets out of hand.

Terrible service, would not recommend calling their office for any information. The operators will just hang up on you mid-sentence if they feel like it, I’ve been trying to get through to them 5 times in a row and the operators pick up and hang up 20 seconds later after I asked a question about PCR testing.

The Physicians and nurses treating my husband at Dazian -7th Floor ICU are Working above and beyond And are providing the very best treatment for my husband and they are extremely caring And are Extremely compassionate. He has several medical issues plus Covid. They have been wonderful with me also. I would not have been able to handle it had it not been for such a great staff Thank you from the bottom of my heart! They treat him like hes their family member not just someone laying there with covid on a ventilator. Not too mention the everyday risk they take. I'll never forget how wonderful and hard working they are. They deserve alot more recognition and then some. Thank you

This hospital told me it would be easy to call for my test results I’ve been connected to different people about 20 times I’ve been calling since yesterday morning I’ve gotten about 6 different numbers to call from the workers they people are very unorganized and aren’t on the same page.

Very disappointed, walked in with chest pain and overall body pain. Was told everything was fine, but I was just simply not fine. I couldn’t speak right because of the pain I was feeling, but the Nurse had the audacity to yell at me to speak up when my voice was Down. On top of that they took me to a wrong section of the hospital when I firstly arrived. When the Doctor finally checked up on me she said The system says I’m fine, but my body still doesn’t feel right currently and I needed assistance. I felt let down and needed someone who actually believed in what I’m telling them.

Not the best ER experience but I didn't die. Waited a long time to be seen by a Dr and was very hungry and thirsty because I had thrown up just before arriving. Dr was friendly and helpful when he DID end up helping me, but they should definitely try to be more attentive to their ER patients who are waiting for the Dr. I was there for about 4 hours and 95% of that time I sitting on a chair or in a bed alone waiting for someone to come and feeling pretty awful.

My aunt got a shot and had an allergic reaction, they gave up on her! How pathetic.need more respect and help for those in need in this country

Our son was born here. The staff were incredible and went out of their way to help us, the new parents.

Horrible place! The nurses and doctors take their time fo everything! I waited in pain for 3hours! Don’t come here unless you want a headache and to be just plain aggravated.
Got me sooo angry

Great Service_Benny Jack! Thanks_ (S/W=R/C.)
#4071-550-Generation 5-d/Bipolar ARD*
Dx: A.ttention R.elay D.isorder STAGE 5 h
1. Mariconfiaza +MDD 1250 US, Continues 7/2018. - dx18

I have just spent four days here after a big surgery. I have nothing but absolute praise for such a remarkable team that have taken care of me. Exceptional care throughout from the beginning until the end. Dr S Cates & Dr J Jacobs with their team are amazing and dynamic with pure hearts to give you their very best.
I thank you all so very much.

Don't ever go here for antidepressants! They'll take your things, take your PHONE with no warning, put you in a room with no clock, nothing to do, make you sit for over 3 hours waiting, and then a troll of an RN will berate you and call you a liar when you complain about waiting for so long.then when they finally let you use the phone, that same stupid troll will try to pull you out of your chair and yell that you're not allowed to be there lmao this place is disgusting

10 Silver (floor) Building God Bless their Staff. If I could give more stars I would.most definitely worth it. Thank you tremendously for my dad's surgery after care as well his admit date. You deserve 10 and more!

10 Silver (floor) Building God Bless their Staff. If I could give more stars I would most definitely worth it. Thank you tremendously for my dad's surgery after care as well his admit date. You deserve 10 and more!

I went to the ER in September and was very well treated by the physician assistant/resident, Avir M, the staff who checked me in, the attendant who wheeled me to the CT-scan, and the nurses who checked in on me from time to time. Even the attending physician, Dr. Nicole Nembhard, was helpful when she spent her ten minutes with me. But I have been dealing with a billing error (scam?) from the doctor ever since. She billed her time with me as out-of-network instead of in-network, and she has refused to settle with my insurance company for the correct amount, which was paid to her right away, back in October. That should have been an easy fix to make, if it had only been a billing error. After four phone calls from me with my insurance company and several tries on their behalf to resubmit the claim correctly, the bill for the outstanding amount went to a collection agency and now threatens my credit score. It is now March, six months after the ER visit, and we just had a lengthy three-way call between my insurance rep, her billing rep and me. The result is: she still refuses to settle for the correct amount that is due to her as an in-network physician and is still holding out for the extra $300. Is a visit to the ER worth six months or more of billing headaches? I don't think so. Next time, I will take my business elsewhere.

Amazing Hospitality and it has one of the best doctoers there! They took me into the emergency room within the first 12 minutes of my visit!

I felt dizzy and numb going to the hospital one night. I did a CT scan with contrast. The doctor didn’t find anything and said that I was overthinking. It was not until I went to another hospital and did another scan did I find out that I had a brain tumor! Wow.

I called the Mount Sinai Israel phone number on which Anthony D answered the call. Anthony was a great host via phone. Very Professional and well serviced. This was my first time enjoying a conversation while scheduling an appointment. I rate Anthony's costumer skills and care five star and wish him a promotion.

So I’ve been here since 9: 00 i was seen at the window then wait I’ve been noticing new ppl coming in and being seen so i ask one of the worker and they said they now have to take the ppl with private insurance first i was shocked like wow long story short 3 hours later I’m still waiting i done threw up fever at 103.00 thanks to the lady upfront feeling a seizure coming oh boy trying to find some one that can give me something to lower the fever now

Very sad how they treat patients. They need to remember why they picked this field, if they can’t treat people with kindness (especially since they are getting paid good money) then they need to leave this field. I work with people minus the healthcare aspect (more social services) and even though I’m getting paid less than a nurse I treat all my clients with respect and kindness.