M&T Bank, Brooklyn NY

Worst customer service ever, the supervisor ain’t no matter from the agent that’s in the bank. If I could give them a negative -100 I would. I would inform you to please do NOT go to this Back location if you do NOT want your time to be wasted.

This bank is terrible! They don’t tell you that you have to wait 5 business days for a check to clear until after your account open. Then they tell me it should clear Monday now they saying Wednesday! Worst bank ever!

Mary Dutan the worst customer service I have ever seen. She told 10000 documents and looks like racist. She should be removed immediately and take into prosecution.

I live in Far Rockaway and the commit is not bad at all for the most part. The bank have so much to offer. When you first open up a checking account u receive a 150.00 dollars for u can do, anything with the money giving to you.

I had the Worst bank experince ever at this branch. I was served by a spanish lady she seem in the mid-40s, she spoke with a spanish accent. Back in Oct 2017 I had to travel and needed quick $5000 cash. I went to this location and ask for the money, they asked me about 10 questions. I told them I need to go see my family and need the money, they made me do an ATM transaction to verifiy my account, I did that. I showed her my Id and even login to my bank account using her computer, if that was not enough she said I need to speak with the manager. After the manager told her ok, I signed the slip and guess what, she said the signature is little different than what’s on file altough it was the same. I asked her if they do that to every customer and she said “ there are lots of bad people out there” suggesting that I’m stealing my own money. I was very patient that day because I needed to travel and see my sick daughter, so I let them abuse me and took almost a half hour to hand me my money. This is was very unprofessional encounter, I had to close my account when I returned to the U. S, I also had to convince members of my family to close their accounts.

They dont explaing to the costumers about the banks fees you get surprise when you get your montly stament.then they said they cant help you