New China, Henrietta NY

RIPPED ME OFF! WARNING—SCAM! I’ve been to this restaurant a couple times just because it was convenient. And, there were some decent reviews online, so I figured why not. And, it wasn’t bad—standard Chinese takeout food, not the best, not bad. Well, today they ripped me off. I ordered two lunch specials, which were supposed to be $5.95 each according to what I see online, and I was charged $20. What the hell? (And, they were the same lunch portions I had received before. So, it’s not like they gave me dinners instead.). I was in a hurry and wasn’t even really thinking about it or I would have noticed that I was paying more than before and would have questioned it.

But, when I finally got home and got to my food, suddenly I thought to myself, “wait a minute, did I just get charged $20 for lunch? ” And, the more I thought about it, the shadier the whole situation seemed. The second I walked in, a woman standing at the counter with my bag of food just blurted out, “Twenty dollars! ” I said, “Twenty even? ” and she replied, “Yes” grabbed my money, handed me the bag and disappeared in the back. I also remember that there were no takeout menus anywhere, which is odd for a Chinese takeout place, plus there were always several piles of them when I’d been there before. Did they hide the menus so you can’t see the prices? Then, I’m thinking, like, was I the only customer that day that she knew that food was mine? Did she double the price because they’re getting desperate?

Whatever the case, of course I will never go back there. If business hasn’t been good, that’s too bad. I don’t like to see small businesses suffer. But, there’s no excuse for blatantly ripping off a customer. If you decide to patronize this restaurant, make sure you see a printed menu and that your bill adds up correctly.

Some of the best chinese food I have ever had. Spare ribs delicious, with such a large portion. Crab rangoon better than anywhere in the area. My go to spot from now on. What’s better? Delivery took 25 min (not anyones fault) and it was still hot.

They charged me 6.78 just because I asked my wings sauce to be put on the side, like come on man really? If the didn’t send the wings on a bag maybe I wouldn’t t have to ask for the sauce to be put on the side, on the pics you can see the bag they use for the wings like how do you think it would look full of sauce? And I got charged 6.78 for that cup of sauce, I literally call them and asked them to just send me one of those but they still sent 2 which it’s supposed to be like 3$ according to them, I still got charged 3.78$ more and no one gave me an explanation for that, thiefs

I've always loved this Chinese restaurant over any other. They have the best lo mein I've ever had, I've been going to them for the past 15 years. I always recommend them.

Good Food! I ordered lemon chicken, my husband had sesame chicken and I picked it up to go. It was hot, fresh & even the leftovers were delicious!

Been going here for years. Better quality of Chinese food than others in the area. Egg rolls are a nice addition to any order.

We ordered from here because the reviews were so good. We are disappointed. The hot and sour soup was so spicy it burned The pork fried rice was yellow rice! We asked for the chicken and veggies to be curried and it wasn't. The shrimp dish was salty. So disappointed

First time eating here. I gave 3 stars because I enjoyed the spring rolls, wanton soup, crispy noodles and fortune cookies. However, I wouldn't give any stars for the hot and sour soup, curry chicken and shrimp with vegetables, which were a disappointment. The soup was so spicy that I couldn't eat it. The 3 people with me couldn't eat it either. The entire quart was thrown away. There was no curry in the chicken. The shrimp and vegetables had a brown sauce that was too salty.

Finally a hot and sour soup that has a spicy kick to it. I love it! It hits you then dissipates making you want more. Will definitely order again. If you think black pepper is spicy please stay away for “Hot” & sour soup. I ordered boneless spareribs, chicken wings, lo mein, sesame chicken everything was fresh and good.

Best and freshest food. Been ordering just from New China for 10 years! Love them! You will too:)

This was my first time going to New China and the food was amazing. The vegetables were crisp and fresh, the chicken was perfect.

OK I've been going to these guys since they moved here. Legit can't find a better bang for your buck. Speedy, tasty, and affordable. Truly some top tier stuff

Slight vinegar after taste and the egg rolls were greasy and limp. Soup had no flavor and sesame chicken was chewy and had little actual meat was mostly breading/fatty pieces.

Great food food, lots of food, and fast every time!

My go-to spot for Chinese!

Our go to for Thai and Chinese. Food seems like actual food instead of "food court" style

New China has always been great, but their Covid19 protocols have made me feel confident they are taking it seriously while still being customer friendly.

Get the Szechaun wontons, you won't regret it!

We normally order 2 entrees, 2 large soups, a large lo mein, and the Szechaun wontons, and turn it into 3 meals for the 2 of us.

Good food and large portions at a reasonable price. This is my goto restaurant when I'm in the mood for Chinese.

We’ve been frequent delivery customers the last 2 years. Delivery is quick, food is great, menu is huge. If an item isn’t available I get a prompt call to ask my preference of resolution. I won’t order from anyone else.

Lunch special choices so vast and wonderful, you'll never get bored. The food is delish and the service is always friendly. I will be back again and again!