New Special Chinese Restaurant, West Hempstead NY

New Special has been around for about 10 years. It’s smells delicious and is delicious. It offers our favorite- a Pupu Platter. All of their food is exactly what you want when you order a combo platter. We always get from here when it’s Chinese food night. I recommend calling in the order and picking it up yourself.

Place is filthy! As soon as I walked in I saw mouse droppings inside the door. Then there was food that was uncovered on the counter and I saw roaches. Needless to say I walked right out.

If i could rate it a zero star i would.the food i ordered was very good but the wings are very small & not worth it.the lady who answered the phone & took my order was very responsive patient & respectful.i asked her how much my order was & she disclosed it before i disconnected the call.on the other hand… the delivery driver was very hasty.in a rush to deliver my food with poor mannerisms & had a disgusting attitude on the pull up.
(he looks like he was burned on his necc, face & hand.is very small so maybe thats why he was upset) i then asked him how much my order was & he told me a different price than what the lady didn’t tell me.he then proceeded to rip & hide the receipt off the bag my food was in so i wouldn’t be able to see the actual price attached to the bag.i then asked to see the receipt & he started to yell saying the price he wanted me to pay. (i almost smacced him into next week but decided i’ll never get delivery from this place again.if you choose to buy food from here i recommend you go to the location instead of getting your food delivered.

Living in the next town with various Chinese takeout I drive the extra distance for better food here. I gave this a 1 start for atmosphere as it's looks like it would fit in the poorest neighborhood in the city.

Horrible Place! Online it doesn’t state that their vegetable fried rice come with mushrooms and holds the customer responsible! And doesn’t even want to make it right when I’m allergic to mushrooms! I could’ve died just now and it’s my fault because I didn’t know it contained mushroom! Absurd! You need to make this right it’s not the customers fault for ordering something and not knowing what it does and doesn’t contain especially when it’s not listed and you never verified with the customer that this contains mushrooms! You didn’t even care to fix the food and make a replacement and wanted the customer to pay for another dish that is crazy!