Norman L Waterman Funeral Home, Inc., Newark NY

Waterman family and funeral home has done a great job providing kindness and compassion during difficult times.

Thank you so much to the Waterman family for your kindness and compassion during the difficult time after my father’s passing. The gentle words and attention to detail helped us so much. You are a wonderful family gifted in the work you do. I have already recommended you to my friends.

I rarely take the time to write reviews but after my recent experience I am compelled to express my deep appreciation for the excellent service my family received. It was such a low and difficult time for us. The Waterman family was so compassionate and professional. We didn’t have to worry about a thing. The funeral was perfect! Thank you Waterman’s so much.

This was my second visit to Watermans and again I was not happy. I have been to many funeral homes and never have I seen the disrespect that I did there. For one thing it was for a Veterans funeral and the flag instead of being over the coffin was thrown over a chair. The veteran himself smelled heavily of chemicals. This was new to me. The vets hair was standing straight up. Not down in the military haircut he always wore. There was black mascara on his orange eyelashes but only on half of them. There was chunks of makeup on his face also. It gave me the impression that the mortician did not do well in his restoration class. It was a very poor makeup job. Never have I seen such a substandard job. The veteran in this case is my son. And I have studied funeral science. So I know what to look for in a funeral home. I hope I never have to go to this funeral home again!

My family has been extremely pleased with the services of Norman Waterman Funeral home. The owners have been compassionate and professional. I had to opportunity to meet the son, the father and mother during my interactions to make arrangements for our mother. There was no time when the owners tried to push more services or items. They made every step of the process very easy. I would highly recommend the use of this funeral company when one is faced with the difficult situation of making the final arrangements for a beloved family member. I was surprised to receive in the mail today, a pamphlet which covers dealing with the pain of grief. In addition to the pamphlet was a letter that detailed several more would be sent over time to deal with topics related to loss. Again, if faced with the situation to find an understanding and trustworthy funeral company consider using Norman L. Waterman Funeral Home in Newark NY.

Norm was very kind and compassionate and helped our familt through a very troubling time. Highly recommend.