Northwell Health-GoHealth Urgent Care, Levittown NY

First, understand that you’re going to see a PA and not a doctor. Second, they don’t want to prescribe anything unless they have no choice. I came in there with a very obvious cough and the PA refused to prescribe even a simple cough syrup to help. He told me to take over-the-counter stuff despite my telling him that stuff wasn’t helping. Extremely disappointed and a waste of my money even going here. I will not be going back again ever. Only reason they get two stars is because the office was clean and the staff was friendly. But of course that means nothing if they won’t treat you properly.

I am very pleased with this Northwell Urgent Care. They helped us when they were about to close and they didn’t even make us wait. Great services and very kind staff. I greatly appreciate Dr. Ciboreilo’s help.

Personnel was very helpful and patient. Explained everything in detailed. Made my visit very comfortable.

I brought in my 5 year old daughter, the PA was excellent! So sweet and took great care of her.

I appreciate how efficient everybody worked and how easy the process was once I walked in the door. I had a very short wait. Everybody was professional and friendly and that makes a huge difference to me.

I have visited the Go Heslth Urgent care center on Queens Blvd, the Medical staff there are always so personable, extremely informative, thoughtful & go above & beyond to be so helpful. As a retired nurse now as a patient, I find the start to be extremely caring to their clients.

NP Joseph Ida was fantastic. Professional, friendly, and very knowledgeable. Cared for my concern and had me return for follow next day to confirm all was well. The team was also very helpful.

The best walk in center ever been to. Never would go to anyone else. The whole staff and the provider who took care of me were excellent I work in the health field and I would highly recommend North well urgent centre it was very clean And very professional outstanding everyone!

10 plus! The staff.the assistants.the doctors are all unbelievably empathetic.professional.efficient.welcoming.thorough and have many more positive attributes. Not only did they care for me, but they also helped me remain calm and I am certain my stress level went down. I am a forever patient to Urgent Care. I trust them. Thank you. Please give all of your staff a raise if you can afford it.they definitely deserve it.

I went to this site for some pre-surgical testing, just like I did at another site nearby two weeks prior. I made an appointment online, showed up on time, and was promptly taken inside by an extremely nice employee, (I wish I remembered her name.) Everything was explained well, and I was out in 5 minutes. Urgent care indeed. I had the exact opposite experience 2 weeks ago at another Northwell Urgent Care center. Despite my appointment waited for over an hour to be taken care of, so much confusion about what they couldn’t do or couldn’t do, no one confirmed important information with me and then when I tried to obtain results, they couldn’t find them. I’m so glad I came to this site instead, and will only use this site going forward for services like pre-surg testing.

I didn't have an appointment but didn't understand why I would have to wait 30-45 minutes when there was no one there but the person as t the front desk.

Great urgent care location, staff were great and had me in out and super quick. Allison is the best PA, super friendly and helpful!

I’ll give one star for always getting amazing service at the actual urgent care itself. They really are great. However the billing department is the worst there is. You have to pay your copay each time yet we always get a bill saying we owe a copay. We have been coming here since it opened, had the same insurance for 3 years. Suddenly this year we keep getting bills saying insurance information incorrect and when I debunked that theory now they say I gave them the wrong name. This happened to 3 people in my household. When contacting billing they are incompetent. I was a biller for years and I know my stuff. Here I am wasting my time calling all over so THEY can get a bill paid from their own untimely billing. I’ll be going back to city MD where I haven’t had a single billing issue!

This establishment will never receive business from my family again, because they fail to communicate simple and essential policy.
Total waste of time.
The check in nurse was so proud of herself for busting my bubble.
"Well. Sorry"
This business lacks the consistent customer service skills needed to create customer retention.
Never again.
I still have to tell 13 people, personally, about my bad experience.
And this is after being rescheduled earlier in the day by them.
Oyve.
Good Luck.

RUN. AS FAR AS YOU CAN FROM THIS PLACE! Went here for ankle injury they wouldn't xray. Turned out to be broken. Gave me a diagnosis of a sinus infection that turned out to be a blood clot in my lungs and yesterday my son went there sick they gave him an inhaler and cough meds with no antibiotics and that turned out to be walking phenmonia.

In my experience, this is the most well run, efficient, competent, and pleasant urgent care agency I have been to, all the staff is a pleasure to deal with and you get a speedy diagnosis and treatment.definitely would recommend

Yes, the attention of all the staff was very good, excellent charisma and service attitude.thank you very much

Had a wonderful experience at Northwell Health. The staff were not only professional, but also very caring. I will highly recommend this Urgent Care to all my friends and family.

My husband and I have both been coming to GoHealth Urgent Care since they opened, whenever we need urgent care. We are both very satisfied with the service and personnel there.

STAFF is awesome! Amazing! Patient and extremely understanding! Greeted with smiles and positive attitude