NYC Parking 785 Garage Corp.

Rude. Over charged. Claimed I received a ticket when I didn’t. Don’t recommend.

I booked a reservation at this garage through SpotHero the morning before my arrival to the garage. I entered all the necessary information including the make & model of my vehicle. I was charged an oversize fee of $15.that I was perfectly acceptable of however upon checking out the garage charged ne another oversized fee of $20. When I showed the attendant my SpotHero reservation showing the oversized vehicle fee he told me to take it up with SpotHero. Driver beware of this parking garage. I guess since this business has only 15 parking spots they must advert to overcharging their customers. Madison Ave scam business
SPOT HERO is a scam website

Purchased a reserved parking spot for my Brother-in-law through Spothero for a 6PM Reservation. He arrived at 5: 56 PM and was told that they were all filled up, and he would have to go to another garage. Unfortunately, he needs crutches to walk and he told them that he could not walk 3 or 4 blocks. They ultimately allowed him to park, but when he went to pick up car they told him that his reservation was cancelled. That was impossible since the reservation as in my name and I wasn't even present when he arrived. Ultimately, I learned from spothero that the garage cancelled his reservation. The original charge was $50 for 5 hours, but since they claimed it was cancelled that charged him $81.
Other people that attended the affair also had the same experience that my Brother-in-law encountered. Although, they had prepaid reservations the garage told them it was full. I had a similar experience with my own car when I left, and had to pay $31 extra to get my car out.
It is clear this is a problem were the garage accepts reservations, but prefers car that just drive up and pay a higher fee. I highly suggest you find another garage in this area.