NYC Wheelchair Transportation
Address | One Liberty St, New York, NY |
Phone | (212) 705-8773 |
Hours | 12:00am-12:00am |
Website | nycwheelchairtransportation.com |
Categories | Handicapped Transportation Service, Taxi Service |
Rating | 2.5 8 reviews |
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NYC Wheelchair Transportation reviews
8Beware! This company will leave you sitting outside in the cold in a wheelchair for 1 1/2 hours or longer and then still not provide the trip booked and paid for.if you want service use another company.
Jefrey picked me up at Newark today and forgot to put my bags in the car; they were left in the middle of the street at the airport for 30 minutes before a cop found them and called me. Erica, the dispatcher, refused to believe me (and the cop) and sided exclusively with the driver who claimed I didn't have any bags with me.
Jefrey also failed to secure my wheelchair and I was sliding back and forth in the rear of the van with no securements the entire ride. Further, they appear to be screening my calls and won’t pick up when I call from my cell. I absolutely do not recommend this company.
By far the worst of the worst, they are lucky I gave them one star. Stay away from this place. Not reliable at all, and half of them don't even speak English.
Excellent thoughtful drivers who are very helpful. Always arrive timely. They make it possible for me to take my dad out from his nursing home.
We used this service for airport transfers to/from LGA. They did a great job with my big powered wheelchair and were on time. We would use them again!
Don’t use this company. I needed their services for a one way trip instead I was charged for a round trip. I’ve called, sent countless emails and no response. Reservation 15382 never took place.
I emailed you the receipt.
I have to say this service company is excellent- open 365 days/year- I was able to book a transport on Christmas Day for my father from his nursing home to Christmas Dinner. I was able to communicate with Helen S.who was able to connect with dispatch to order 2 separate transports from the nursing home and back later that day. Helen went above and beyond- was extremely helpful with the booking process, and stayed on top of communication via email and phone conversations- always responding prompt and professional. This company was able to help enhance our Family’s Christmas this year and Helen was absolutely wonderful. Thank you very much!