Oak Orchard Health, Hornell NY

Oak Orchard Dental has always been great. I have almost always gotten in fast in the Urgent Care, but sounds like others haven't had the same experience. Always been really polite and out of their way nice to me. All in all 5 stars for Dental, 4 stars for the Urgent Care.

If I could give them a negative rating I would. If you want to waste your time and money, go to this place, otherwise stay far away. From making appointment’s to getting work done, I have nothing positive to say. Plus on top of that they messed up my payments. Thanks for nothing Oak Orchard.

I’ve had 3 appointments, each one I showed up 15 minutes early as I usually try to do. I then waited an hour and a half in my room every time. During the last visit, about 45 minutes through my wait, I left my room to use the bathroom and found my doctor sitting at her station with her feet up just talking. Every conversation I’ve had with her has been terrible. She talks down to me for seeing other specialist and constantly gets aggravated when I don’t understand things. I didn’t want to, but I’m going to find someone other than Kimberly Hoover.

4 times I have had to leave a appointment because they leave you in a room or in a parking lot for a sick visit and you will wait about 2 hours before you're late for your own job. But if I'm late to a appointment they cancel it? Nope switched providers for myself and child and filing many complaints on them. Don't go there seriously

Not a comforting dialogue when inquiring about my appointment that has been pushed back for months…. Need to hire a nicer receptionist. I was as nice as I could be?