Orangetheory Fitness, Brooklyn NY

They continue to charge after I canceled membership and supplied medical note. Blocked my calls and emails. They continued to change my friend a year after she canceled. Terrible to steal peoples money.

It's a rip-off and a scam for charging an extra month if you cancel a month before.

Other gyms are better and less expensive for a boutique gym like OTF.

So I took them to small claims court, and they settled right before the trial.

Their cooperate office does saw full refund if you are not satisfied.

ESPECIALLY BAYSIDE QUEENS NY

I enjoy my very 1st workout at Orangetheory Coach Mike kept it fun and engaging. I also enjoyed there is enough room in the program to manage it for individual levels of fitness no one gets lost or left behind. I’m looking forward to my next workout!

I love it here! Close to home and great instructors. So lucky to have this location so close to my home.

Unfriendly, unpleasant, dull front desk and admin staff.a few friends raved about it.wasted 2 months of membership and was upsold on heart rate monitor and water. Not as easy to cancel as they make it seem!

We've been going here for over a year now. All the coaches are awesome! I've yet to meet one bad coach. Everyone is just amazing and attentive. They're always walking around and correcting your form or encouraging you to do better. It's exactly everything I look for in a class

I am a TD bank account holder & sadly to say this branch always has ATM issues! And if u really lucky non of them work.

Great coaches/trainers. Everyone is really nice. The gym is clean, workouts challenging and customizable and they play great music! I bought a class package with no commitment, however there are memberships available if you are a membership kind of person (I’m not). I recommend trying this gym out, they offer a free trial class. The only thing I don’t like is the the fact that you have to purchase their heart monitor for about $100 bucks and the longish selling point at the end of your trial class. But that’s probably because I’m a very straightforward person who just needs the schedule, price list, and a few minutes to think about it… ALONE. Lol

I would like to attend that gym but I am afraid that because I am Hispanic I will not be welcome

The staff and workout was excellent. Great engagement and coaching and an impeccable facility. The front desk attendant I believe Cliff was friendly and knowledge from start to finish. He smiled during our engagement, greeted the guests and ensures to acknowledge every person walking into the facility. The coach MIKE was amazing and was able to keep the pace of the class and engagement. The occasional dab meant the world when I felt like giving up. Ty!

Did not like it at all! Lots of moving around with little direction. Dirty studio for premium pricing. Lots of fake reviews, created accounts to leave 5 star. Be cautious. I did not waste my money but wasted time and really am looking for a fitness solution

Wanted to cancel a membership from a gym I am not in "contract" with, all of the sudden you have to give multiple months notice. After speaking with front desk and unresponsive corporate they cancelled my account. I then still got charged, had to come back to the studio and ask for a refund was asked to write an email! What a waste of time and rather than creating a happy place and good vibe created the opposite.structure and management does not justify what their slogans are about community.

I LOVE THIS STUDIO! Such an amazing team! Everyday I go I feel significantly better. The team and the workouts just make your day! I highly recommend it!

Great community. Great classes. Help build endurance and stamina. Best place - 3 years going strong

I have an amazing group of past and present coaches (Gianna, Devonte, Jenna & Mike) and past and current front desk staff members (Matt, Paige, Jeremy, & Cliff) at OTF Midwood, that makes my work out and fitness goals seamless daily. They're always available and equipped with answers to all my fitness questions and concerns. Shoutout to my 5am crew/members of supporters as well.

It’s been 7 month since I joined Orange theory I only have positive things to say. I feel wonderful and energized and I lost close to 40lb. Don’t think about it just join today!