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Oswego County Motor Vehicle

Address 384 E River Rd, Oswego, NY
Phone (315) 349-8300
Hours
Monday9:00am-4:45pm
Tuesday9:00am-4:45pm
Wednesday9:00am-6:15pm
Thursday9:00am-4:45pm
Friday9:00am-4:45pm
Website oswegocounty.com
Categories Department of Motor Vehicles, County Government Office
Rating 3.7 16 reviews
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Oswego County Motor Vehicle reviews

16
Sort by: date highest rated lowest rated most helpful
Lisa
December 21, 2022 7:34 am

Quick and painless, went at opening, our rep was helpful and funny. Got handicap plates for 1 car and she advised us to go to the town office for the placard for the other car

Ashlyn
October 01, 2022 5:40 pm

They discriminated against me and refused to give me my permit I go to the Fulton DMV and there is no problem at all I am filing a report against them.

spanky
July 23, 2022 11:16 pm

Very professional staff as always. The woman at check in was very helpful and made our DMV experience a smooth transaction. Thanks again.

Jenna
July 01, 2022 7:50 am

She has long brown hair and worked at window 4. She was rude and not helpful from the beginning. She told me I had to go out of state where I bought my car and have them sign a letter. I said I had it on the road before in N. Y. She grinned and gave my license and paper back with attitude. I gave her the opportunity to apologize and we could finish going over other ideas. She laughed said she won't and doesn't have to apologize. She swore and said get out. When my family and I were near the exit door she yelled for all to hear HAVE A NICE DAY! The DMV is a lot more organized and more windows are available so the wait isn't long. I have never had an issue before. I do recommend people going just avoid her window even if your the next in line if you wanna have a good outcome. It's worth the wait. Oswego NY DMV will go back to 5 stars when they hire all people with excellent customer service skills.

Bill
June 17, 2022 12:20 pm

It was crowded, I can't say I really enjoyed the experience. The fees have gone through the roof for everything I guess they think everyone's rich or is this just New York State? Anyway who likes going to the DMV? You almost know for sure you're going to have some kind of problem when you get to the front of the line and get to the clerk

Judy
August 29, 2021 12:12 am

What's the point of making an appointment to stand in line for an hour? I will say that the staff is wonderful. Best I've ever encountered.

Gypsy
August 18, 2021 8:21 pm

Make a appointment, have your documents ready, go on their website and print what you need so you can have it filled out and ready. Was so quick and easy.

wax
August 03, 2021 5:02 am

Very hard getting a hold of someone on the phone. Then you go into the office and they're mostly just chit chatting.

Jonna
July 12, 2021 5:38 am

Because of the COVID restrictions and some staffing issues, there were long lines and cranky customers, but the staff at Oswego handled even the most cranky with professionalism and kindness. I was already impressed with this, but they also went the extra mile for me. When I left one of the plates behind, the representative used it to find my number and called me to let me know!
Everyone loves to tell a good DMV horror story, but I don’t think you’ll find many here.

Mac
June 02, 2021 5:30 pm

One of the worse places to try and get info to even attempt to try and get your paperwork and transaction done. Just phone fulton or pulaski if you actually wanna get somewhere instead of this joke a facility. My last phone call was dropped at 1 hour and 32 minutes of being on hold not speaking to a live soul. And they wonder why people don't have thier vehicles straight.

Sierra
June 02, 2021 12:48 pm

Good luck getting ahold of someone to make appointments. You'll be on hold for sometimes over an hour only to be hung up on. I'm very unsure of how they deem it acceptable. They handle Covid precautions well inside the building though.

Buzz
May 01, 2021 8:19 pm

Polite, efficient under all the new restrictions we all have to adapt. Good crew Kathy Sharkey.

Lizard
April 12, 2021 12:49 pm

Better than it was before the renovation and went smoothly everyone was Pleasant and Kind wait time was just a few minutes and whole trip was n only 15min!

Ned
April 03, 2021 10:35 am

It went a lot smoother than I thought it would. Taylor was a great deal of help and very patient with us. Friendly and courteous staff, not like I remember them being 21 years ago.

J R
February 23, 2021 11:56 am

I think the dmv should only be open for appointments only it was so nice I was in and out in under ten minutes just make sure you plan ahead there is a wait to get in

Adrian
January 25, 2021 4:48 pm

Eileen was awesome and took care of me and even called me the next day to make sure I got my information all set! She was a huge blessing!

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