Panda Nail Corporation, Hempstead NY

An employee took down the wrong name and service but no one said anything when I showed up they allowed me to sit. A next lady came in and said she had an appointment for the same man at the same time and they asked me to get out the seat because I didn’t have the right service. Even if the service was written down wrong and you were double booked you don’t have a customer exit the chair when they were there on time and first.

Afterwards I explained to Michelle that the appointment was written wrong and how long to wait for the other lady to be done and she said 45 minutes. I had another appointment so I asked to come back the next day same time and she sarcastically repeated the same appointment that was there before though I told her three times it was wrong and spelled my name for her to write down. I would also like to mention she had a serious lack of patience with me and even acted like she didn’t want to reschedule because I didn’t want to wait.

I caught onto her attitude and asked her to cross it out all together and she slammed her pen down and angrily went back to doing her clients nails. Unfortunately, I used to be a regular meaning I’m here at least once a month for both nails and toes and I’ve never been treated like this.

Terrible. Place was empty and I was told to make an appointment and come back the next day… just to cut and change polish.