Panera Bread, Poughkeepsie NY

They were great! Jim also checked on us and was very attentive to the details. We go here all the time and it's one of our kids favorites!

Absolutely filthy! Seats covered in food stains tables were mostly dirty. I had to wipe down seats and table myself because their were literally none clean. If dining area is like this in guessing the kitchen is the same.

Never have what I want. Service is waaayy too slow. I will not be back.
So two sandwiches took 15 mins and they got it wrong. There is no one in here! Good management!

Went here to pick up lunch, only ordered two sandwiches with sides and ended up being charged $55.00 the sandwich's were gross, only good thing was the broccoli soup. Very disappointed and won't be back.

It’s fine when they get it right however my soup along with my friends was watered down! This isn’t my first time at Panera. I know what soup is supposed to taste like. So stop cutting corners! Also when I customize an item it rarely gets fulfilled.
Not the worst Panera however it needed a quality control and improvements to live up to the Panera bread namesake!

Gets my online order wrong most of the time. Today I waited at the register for about 10 mins and no one bothered to look my way (there were 5 employees available) until there was a whole line of people and finally someone sluggishly walked over and said they could take the next person. I get it, I also work in customer service but Jesus.

No quality control. I sympathize with them being understaffed but wilted lettuce and burnt bread is unacceptable. I watched the manager make my food so this was the last thing I expected. Quality starts from the top down and the top needs to get it together. This was a free meal for a previous quality issue. Is this really the best I can get? Burnt tasting food is not pleasant. This should have been thrown away and never made it to a customer's plate. And please stop marking mobile orders complete when customer's have to sit and wait another 10 minutes.

Getting the unlimited sips deal is great. I do enjoy their food and how there's plenty of seating. 5 stars for the cleanliness too at this store.

One of excellent restaurants I love to go. I do deliveries.workers are awesome.nice.smily.helpful. I love to mention Amanda.one of the best to deal with especially with her smily face all the time even it's busy or line.she knows really how to deal with everyone equally and nicely.forget to mention the restaurant is clean.

Friendly service but food unacceptable and the price was outrageous! I ordered a small Mac & cheese with broccoli. Was more like soup, salty, no cheesy & container was partially full.bread was ok.all for $8.4+. Great experience for first visit.again, what's the hype? I'd never go there again.

Long time patron. Will not return as this location has gone 'Diwn Hill. ' Prices have reached unreasonable levels. Tasteless pastry items now exceed $3. Coffee cold and stale. Service is non-existent. Order takers
Clearly don't care if you wait 5 or more minutes for them to address your presence. Tables dirty. A former good experience gone.bad. Order a sandwich? Not me,

What great staff! Amanda, the manager, is the sweetest soul! Tiara was also very sweet & helpful. If you haven't already, you gotta try mixing the 3 flavors of their new charged-up lemonades. Thank you both!

Easy to order ahead and wait for your order. They are quick about bringing out to you. The drive through always looks like a long wait for I don't advise using it.

Service was fast and courteous, everyone that works there from the person at the register taking the order to the manager and last but not least the gentleman preparing our food very friendly and welcoming. It was a treat being there definitely my family and I will return and I would promote that people should go and visit the Panera on Rt 44. Service was 110 out of 100. Good job guys.

Not a pleasant experience. Person taking orders did a poor job. The person cooking took the blame. The food quality has dropped significantly. The breakfast sandwich was not eatable. Coffee is always good and the muffins were good.

My orders have always been accurate, and the workers try there best to get the food out in a decent time. Cashier Liynaa deserves a raise because not only was holding down the customers coming in. She also was assisting the kitchen, and while being so polite! The wait time can be a bit long if you do not order ahead. Mask are optional for fully vaccinated customers. Overall I think this Panera Bread is worth the trip since the location has a wine store and Starbucks next to it I recommend the broccoli cheddar soup with a mediterranean sandwich!

Very friendly staff. Jim, one of the managers, was very kind and helpful. My chipotle chicken sandwich came out great too.