Panera Bread, Newburgh NY

Rapid pick up is not rapid. It’s been 10+ minutes since it says it was ready and not in the slot. No one wants to help and puts it on everyone else.

Ordered a sandwich and soup, costing $24. Waited 30 minutes, got my food and the sandwich was nothing but bread and mayo. Good thing I got the overwhelming filling soup

I usually love panera i travel a lot so panera is one of my go tos.but this location is a disgrace to the panera corp.not clean.under staffed.rotating staff and the food doesn’t taste like other locations.just go next store to the five guys trust me

Always delicious at Panera, I love their bread dipped in some broccoli cheddar soup. Yummy and hits the spot filling you up without feeling overstuffed.

Staff was not friendly at all. Ordered a strawberry chicken salad to go and when I opened it later there was no chicken. And the 2 cups of "dressing" were 1/4 full and watered down completely. Lettuce was 1/2 filler nonedible lettuce as well. Horrible!

Real food always cooked up fresh. There coffee never disappoints. First time I tried there breakfast and it was very good.

Nice place ️
Clean and fresh. All food was delicious and staff is kind and accommodating
Convenient parking in front of the restaurants
Recommended for my friends

My sister and I have their to die for French Onion Soup and the chicken, peppers and avocado 1/2 of sandwiches. The cranberry lemonade was a first and it was refreshing. For 99 cents you can choose from an array of dessert. I had their browny and my sister chose a blueberry scones. Most of the employees wore masks and we also wore mask.

We have had Panera many times, but this location rips off customers ordered through grubhub by putting almost no protein on the sandwiches. We ordered both a Tuna & Roast Turkey and each sandwich had no more than 2 oz of protein on them. So little, we decided to weigh them to make sure. Absolutely a rip off. The only reason we didn't give 1 star is because the order came fast. But to pay $43 for 2 sandwiches and have them arrive with almost nothing between the bread is just inexcusable.

New chicken sandwich is terrible. Had to throw out mango smoothie. Service is terrible and they want you to tip when you place order?

8 months pregnant ordered a warm Baja bowl with chicken, received a Mediterranean bowl no chicken went to ask for a revise of my order, they scraped the olives off threw beans and corn on top of the first order (feta cheese still in bowl) and threw in four pieces of fatty sandwich chicken on top! When I went to ask for a proper bowl was told that’s how they make every bowl. I eat at Panera weekly in NYC and never ever had anything remotely this disappointing both in the food and the way I was treated. Will never return!

I always love stopping here for a fast, yet magnificent quality meal. They do such a great job on every order. Anyone should try it out!

No I didn’t order an Oreo McFlurry. Just got surprised by the mouthful of bitterness at the bottom of the cup. Also this store needed to be swept badly.

Staff weren't engaging, I stood there at the order window to ask about their wifi and one staff just looked at me and walked away. It wasn't until I verbally asked for help did I get a response. The one person said they didn't have wifi and so I asked another person who told me that there wifi wasn't working. There needs to be improvement in some of their commutation skills for some staff. They do make good food though?

Ordered the bacon turkey bravo 10-13-21

Didn't have gouda cheese, no bacon, no tomato basil bread, no sauce the guy making it put onion on it

Disappointed ️. Soups were very salty. Sandwich is really nothing special. Expensive for what you get which is in my opinion, a higher class of fast food. I'm skipping Panera from now on and going to a diner.

UPDATE 10/26/2021 - internet was down! And bathroom was not as clean as my last visit. I actually saw unflushed paper towels in the one stall (why do people do this?) and the other stall the toilet seat had visible? On it that was tough to wipe off with toilet paper.eww. I peed here but hovered. Then I left to find another place to work. This was over lunch hour.

I haven't been here since before the pandemic. It was the same as I remembered but now they have pizza and Chinese food? (Ok flatbread and teriyaki broccoli but still). I had the Greek salad and squash soup both were just as good as I remembered.they had almond milk for my coffee and the cup for water was double the size it used to be. All good stuff.
At the end of my meal there was a little fruit fly hanging around which I could have done without. It was crawling on my phone when I was trying to get to my review page. It's gone now.
Ok now the bathroom.two stalls. Hot water in sink. Not touchless soap dispenser but plenty of soap in it. Touchless paper towel dispenser which was empty when my friend was in there but full when I was.that means they are servicing it regularly or I got lucky. The stalls both had some sort of crumpled paper on the floor.was it left there since the paper was refilled or was that not part of the servicing? There was a rubber stripping around the stall doors.did someone complain that waiting patrons were peeping? Well it was definitely an after market addition added with duct tape so I guess I'm glad they responded to whatever complaint led to this add on. Here's a tip for all paneras. If you activate the paper towel to come out and grab it with both hands as it is being dispensed, you can pull on it and get a lot more paper towels. More bang for your buck. This was a tip I got from a Panera employee. You're welcome. You're welcome. I have peed here before and would pee here again.

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Do not waste your money. I ordered a half steak sandwich and French onion soup. The soup was flavorless and only had some pre shredded parmesan dumped in the middle. It tasted like someone just put some sweaty onions in beef stock and forgot to salt it. The soup however, was the star of this show as the "steak" sandwich had so little meat on it that the meat to bread ratio was like 1 to 10. I actually asked the guy making the sandwiches if they forgot to put the meat on it. He said "I don't know man, it comes in bags and we just put what's in the bag on it. Oh and this half "sandwich" and beef broth costed 16 dollars. You could go to any deli around here and get two sandwiches with 10 times the meat for that. Don't waste your money here.

Didn't have ingredients for certain items, so we had to choose something else. Asked for iced coffee with almond milk and they used regular milk! Had to throw it out. I've been to other locations where food and service was a lot better. ‍️