Parkmed NYC

I came here a couple weeks ago and it took 3 hours to be seen after my appointment time, but they said it was slower than usual and it usually only takes “20 or 30 minutes. ” I understand that sometimes things happen, but I came back for a follow up and again I waited 2 hours because apparently one of the doctors had an emergency and wasn’t in. When I book at an appointment at a certain time, I expect to be seen at that time or within 30 minutes at the very least. It’s frustrating to wait for hours as if we have all the time in the world to sit there and don’t have other plans in our day. Either stop overbooking patients or bring in more doctors. If a long wait is expected you need to call patients ahead of their appointment to inform them and offer to rebook because it’s a huge inconvenience to wait for hours when you’re not expecting to. I will say that the assistants and front desk people were all wonderful and I know it’s not their fault things are running so behind.

I was searching for a place that was safe and made me feel comfortable. I found that in ParkMed. I know you may be scared but it’s best to reach out to people who can help you and all the nurses and doctors were lovely helpful and kind. Im writing this review in hopes someone who was also scared (like me) will find comfort that this place is safe and will help you. Best of luck in all your choices.

Kindest, most experienced staff i’ve ever met.made me feel so safe, answered every question, and made a very hard situation a very good experience.i am forever grateful, and cannot thank their amazing team enough.the RN is the sweetest women i’ve ever met.their team of drs and nurses made sure i was cared for, looked after, and comfortable every single step of the way.best care in the US and Canada.thank you all.

Omgg! I don’t know where to start! The staff, the doctor, everyone was great to me! I traveled from Georgia and when i got there i ran into a financial situation but the stuff made sure i was taking care of they were so nice. I appreciate all of them.

I was hung up on twice when calling them in Sept 2023. When I finally got an employee who did not hang up on me, she rambled nonsense at me when I merely asked if they do or not do the medical injections I require for my painful, savaged jaw joint. Only after that was I told "no".

My partner was seen at Park Med for a procedure, which thankfully went well and without any complications. Though they were hesitant to be seen by a male gyno, she left the appointment fairly positive. Upon her follow up consultation, she felt re-triggered by the actions of the doctor. The doctor was impersonal, and tactless in his examination. The doctor was dismissive to the fact that my partner doesn’t want to go on hormonal birth control and continued suggesting this after the fact. My partner further described pain and discomfort upon being physically examined by the doctor. The doctor gave no indication that his examination would be “a little uncomfortable, ” did not use lubricant upon his insertion, and physically pushed his fingers too far into my partners vagina resulting in now longer pain in her uterus. As her partner, it was unsettling, disappointing, and scary to hear her account of this follow up procedure. I would advise anyone who is going to be seen by this doctor or office, to do thorough research and look at other options if they are able too.

I had an appointment at 8: 20am and finally got seen at 2: 00. Me and several other women were sitting here for hours with no updates whatsoever. After the procedure everything was rushed. Stop scheduling women back to back if you cannot give them the proper care! One nurse was waking up patients who just had the procedure with an attitude. So disgusting and unprofessional. Not to mention I overheard two nurses talking about another patient who was just as upset as I was for the 5+ hour wait time. There were two kind Hispanic nurses that I really enjoyed. But as far as everything else my experience here was terrible. I do not recommend!

Had a 10: 10 appointment, i walked in at 9: 30 didnt get seen until 2: 00 …. While other people walked in and got the help they needed.then they wanna rush u out the recovery room

I was a patient of this clinic for 10 years up until today. If any woman reads this, please, read this carefully and make your own decision thereafter. In May of 2023, I took the route of having an abortion via The Pill. They explain that it is 95% effective. Unfortunately, I was apart of the 5%. From May 27,2023, until present day, I have been bleeding consistently. I even needed to undergo a d&c at my nearest hospital because the pain and blood was so severe.

Fast forward to today, the doctor who tended to me said that all is normal now, but that I needed to have an ultrasound as well as a sonogram.

Now, understanding that individuals in healthcare ask certain questions to gain better understanding of the patients case, there is a way to do this and that’s called CHART PREP PRIOR TO A PATIENTS’ APPOINTMENT.

The short, faired skinned ultrasound tech was HIGHLY UNPROFESSIONAL WITH ME. She asked me WHY I bled out for two months, as if I willingly wanted to lose so much blood to the point of having PICA, she then asked why I didn’t go to ANOTHER BOROUGH to have my d&c, meanwhile, I released a blood clot as long as an average sized ruler and and as wide as your average iPhone. She kept on inquiring pressing questions to then say “oh well, I’m not the doctor” to which I replied “yes, you are right, you are not a doctor, so please just do your job”

I have never felt more embarrassed, or more furious. I am a medical assistant, and in healthcare, there are ROLES THAT EVERYONE PLAYS. This woman overstepped her role. I really hope, and pray to God that no other woman experiences what I did today, 7/28/2023. I am a POC and I just want to give a fair warning to anyone looking for an office outside of their borough for privacy reasons.

Please, KNOW YOUR PATIENT RIGHTS! And moreover, BE YOUR OWN ADVOCATE IN SITUATIONS LIKE THIS.

I came here yesterday after searching the internet for IUD removal under sedation. My regular gyno couldn't find the strings, and I was really scared about the pain of having it removed while conscious (my initial insertion at a different clinic was incredibly painful). When I called Parkmed they completely understood my situation. I had my IUD removed there under general anesthesia and it was totally painless. Everyone at the clinic was incredibly kind, from the receptionists to the nurses and doctor. I felt truly cared for and treated like a human being, and no one made me feel silly for wanting to be sedated. The office was clean, organized, and professional. I hope other people will find this and know there is a painless option to get their IUD removed. This place is truly wonderful and I feel thankful to have found them.

No complaints from them, all professional and very attentive, very understandable and humane, they treated me very well and I have no complaints, they are fast and efficient, I totally recommend them, it is the best place.

Very caring staff, clean, and they're all great listeners. I just wish their office wasn't so cold sometimes, definitely bring a sweater!

The customer service was impeccable. From the receptionist that greet you when you very first walk in. All the nurses were fast, efficient, yet so caring. The nurses really cared for my well-being. The anesthesiologist made me feel so comfortable, I was really nervous. Definitely lives us to reputation. 5 stars for the whole department, they’re all amazing!

Front staff rude, cold atmosphere, would never go here again. Front desk staff acting as if you came to purchase a car and not take care of a serious health problem.

The doctors cancelled on me 20 minutes before my appointment as I’m sitting in the waiting room. Then, instead of being apologetic the receptionist responded “well it’s fine. You’re in the early stages anyways” somehow thinking that makes it okay.
After finally getting an appointment, the anesthesiologist did not even attempt to find a vein properly, and ended up having to redo it multiple times leaving my hand extremely bruised and swollen from not taking the time to properly find the vein.
Only one doctor in the after care area was kind - the rest rush you out.
Then, after telling me to the day of my original appointment that I would not owe anything more they proceed to bill me for a few hundred dollars for testing that was never properly discussed with me - despite the fact they had already been paid for the procedure and all prior.
If you’re looking for a smooth and honest experience go somewhere else.

Please explain why you would book 20 women at the same time and have one doctor. I’m currently sitting in this office going on four hours. Multiple people in front of me with the same appointment time. When I went out into the lobby there’s still women waiting to come to the back. They are money hungry. No actual care. Nurses treat you like you shouldn’t be there. It’s always the mean girls who become nurses

The quality of care here has severely diminished. I came once before and had a good experience, but it seems now that they overbook patients for the day and will have pregnant women sitting in uncomfortable chairs waiting for their procedures for upwards of 4-5 hours. When you schedule your appointment, they force you to come in the early hours of 7AM-8AM but once you get in office, you will be sitting waiting for a doctor until well into the afternoon. When you ask for an update on why you’re waiting so long the nurses who are in the back treat you like you’re a bother and they have no time for you, they are so disrespectful and rude. They talk about you in Spanish and laugh and point at the patients. The only lady with any class and care in here is the ultrasound technician with the red hair. Everyone else is beyond rude making an already tough experience way worse. I see from previous bad reviews that they copy and paste the same apology template showing that they don’t actually care to fix any of these issues, not their problem as long as the money keeps flowing. Make sure that you request an itemized bill as well because they will try to charge you for things they never did. This place is an overall scam and there are many better places to go in the city for your needs. I recommend all women of NYC to search elsewhere!

Parkmed is definitely 5 stars! I came here twice in 2 different years, if anything I’m speaking on this Manhattan Location & let me say I have nothing but good things to say. Both Years Amazing staff & services! They treat everyone well with care & respect. They definitely get the job done. They are also careful and serious about every service you can use. If your looking for privacy, great & caring staff choose PARKMED!

As a father and husband I was not able to gain access to the waiting room in order to wait for my wife. Don't expect much if you are a man. Even the receptionist has a negative attitude towards men.
As a caring husband, this is a horrible experience to be left out. Since I was inside paying the day before, this has nothing to do with security, just their attitude towards men.

My experience at this clinic was absolutely lovely. I was seen on time and all the doctors and nurses were understanding to my concerns. They made all my worries go away. The doctors do an outstanding job of creating a safe, judgement-free environment. They were hilarious, too! The doctor insisted I take more free contraceptive and I replied I don’t want to be a freeloader. Then, he filled my bag for me because I was shy! He was too funny and friendly. Their service was unforgettable!