Patacon Pisao, Queens NY

They gave me the wrong food order, the green platain was hard as a rock. Horrible costumer service. Will not go back.

If you're thinking about having something that is not common, try Patacon Pisao, it's worth it

Great authentic Spanish food. If you want to try something different but delicious, this is the place. Eat in, delivery or take out.this restaurant has great delicious food.

Writing a review is a double edge sword. On one hand, the review aught to be about the deliciousness and savory food that can keep you going back for more.

In this review the food is the highlight. The cachapas, patatacons & the drinks are the star. It's what kept me going back.

However, the other side of the sword is what I need to highlight. Every establishment needs a polite, respectful & professional staff. Last night, this is what it did not have. A pretty face behind the counter shouldn't be the only factor behind a successful establishment.

No professional and or polite staff would see a customer infront of them and totally be indifferent. I was not acknowledge even after i stood by counter to finnish them gossip. I was the only customer at the time. One female stated that she thought i was "just standing" there for what it appeared to feel like minutes. That's how i was finally acknowledged!? No one said hello. Instantly, I was baffled why would staff ask me that. Isn't standing by counter what a customer does before saying "hello, I'd like to order. "
I finally place my order. I can easily savor the food in mind and was looking forward to the sauce on top of the deliciousness. So I decided to order extra sauce. I payed the extra $1.50. But, after arriving home and opening the bag I only found the additional sauce I ordered.
Yes, I was shortened sauce. Not only did I order and expect sauce with it but, I payed extra and was shortened. Was it payback for standing by the counter and stating that I was just standing there!? (Mocking the staff?) How many customers have they treated as such? !

I will say that the food was ok & Meets standards.but on the other hand This experience was turn off and I probably won't go back. I AM ALSO NOT SURE WHAT THE BETTER BUSINES BEAURU WOULD SAY AND DO ABOUT THIS TYPES OF CASES

It taste good. But they take soooooooo long to make 1 item. I order the Mexican Area. The girl told me they already made the meet. So why it took so long to get 1 arepa with shredded beef. They need to hire more help almost 1: 10 mnts to get 1 arepa with beef

They make good Patacon sandwich. I took out the pulled beef and it was okay.

Amazing the chicken is super flavorful and juicy and the green and pink-ish type sauce go amazing with the sandwich and I recommend adding a egg into the sandwich the whole thing is all around amazing I feel like the picture doesn’t do it justice but you can see the pool of flavor juices on the bottom