Petco, Queens NY

I went with my cat to get the vaccines and it was not possible because the doctor said that my cat had a respiratory infection, something that is too serious and I was quite worried and he said that it was not possible to give the vaccines to my cat and that I should go I went to a veterinary clinic, so I did and the doctor at the clinic told me that he had no respiratory infection and was healthy and gave him his corresponding vaccines. They wasted my time and money because he was healthy. The doctor or the people who are receiving the animals are giving the wrong diagnosis and it is quite serious. Just seeing the doctor who received the cat sitting with his cell phone and with the worst attitude. Or I don't know if he just said it to get out of. I hope it doesn't happen to anyone else and I don't recommend that place.

Super sweet staff. Everyone was so nice and friendly. I got my puppys 1st shots. I will definitely go there again.

I find it horrible how the price that is scanned is not the same as the online price and unless you are aware you won’t get the lower price. I was going to pay 50% more on an item if I didn’t tell the cashier to match my online price.

If I could give them zero stars I would. Highly disappointed. I took my dog here for last minute grooming because the other Petco was booked for the rest of the month. I heard some negative stuff about this location but hey i took a chance, should of went with my gut and reviews. An hour after dropping my dog off they call me saying i need to pick up my dog because she is very afraid of the dryer. Therefore could not give her a haircut. I stated how come the other Petco, where she originally gets her haircut is able to do it and youre not? They proceeded to say its because of the tables and shes big and bla bla bla. As professional groomers your are suppose to be capable or find solutions to work around it. I got the vibe that it was too much for them. I do not recommend this place very unprofessional. Not competent

Decent selection of cat food, except they never have the things i need in stock and they never have the tiki baby in stock OR WERUVA! EVER!
mostly get other supplies like bowls, blankets, litter etc here.the staff is helpful & nice though!

I've had my dog groomed there about 10 times and this is the 1st time that I am disappointed with it. The reason for the disappointment is because Diana the groomer did a poor job in his cut. When upon arrival I was asked by her how would I like his cut and when I chose to have him cut real close which is the lowest she said that they don't really recommend it. So I explained to her that the reason why I will like that cut for him is because his hair grows really fast. Now a week later it shows that she didn't cut him the way I asked because his hair is already growing out which is something I never had to deal with in the past. On top of that I even gave her a $10 tip thinking that she did a good job when I picked him up.

Stock is never accurate, done online orders where it states it has the item and then they cancel part of the order which then affects the promo tied with it. Barely have the basic items like a name brand cat litter or food.

Staff is trying their best but severely understaffed and just can’t handle the complaints. Always just one cashier so there’s always a line.

Now they’re suppose to be a hub for happy returns and Amazon returns but they are lacking the inventory to do them and cause just another headache. Came in on Saturday for a return, told me to come back Monday, but wait they could do happy returns but not Amazon but the cashier never specified. So many Amazon ppl were rejected for returns due to lack of labels which I can’t understand why they couldn’t reach Amazon and get it sent to them via prime delivery.

Just had so many headaches and frustration. Be sure to call them to see if the inventory and services are accurate before making your way there.

Very good, everything is available. I like to buy there. I recommend if you have pets, visit the store. Good service.

This place does have a variety of items a bit picked over but some of the employees are very helpful. Not that it’s their fault but parking is horrendous. The store could use some more hands to help out.

They advertise that they accept Amazon returns. But I got turned away because they ran out of labels. This is a basic inventory check to avoid a service lapse. Super annoyed that I lugged everything there only to bring it back home with me along with everyone else in line. They also couldn't give me a date on when they will be receiving labels.

I’m so disappointed! Wasted 400$ for my dog’s training on this place. The trainer Daniel was so irresponsible. I paid for privet 1 hour lessons and every training he spent only about 20-30 minutes with my dog, The rest of the time he was busy with his phone. He was not interested to tech dog something and he wasn’t involved in a processed at all, every time he had an excuse the dog is not in a right mood. Highly not recommend

Guys be careful when u return ur items at this store since they don’t provide u a receipt.ur items will get lost.when u go to this petco store to ask what happen to the items I have returned.they will tell u.don’t worry Amazon will refund ur money wich it’s not okay. I suggest if u don’t have an option and u really have to return ur items here take a picture of ur returnable items.

A super place but of all the places I've been to in Rego Park Rafael Wao my respects a great human being, kind, courteous, gentleman, attentive respectful

9/24/2023 Brought our dog in for a nail clipping, and we were clear that's the only service we wanted. Yes, they offered the bundled service, which we declined. Without asking us first, they did a nail buffing that we didn't request, in order to tack on an extra $13 to the bill.

That's the kind of shady practice you expect from a mechanic in an alleyway, not from a pet groomer in a busy shopping center.

Do not take your dog here if he is medium to big. First, they do not use razors or shave at all. Will only trim. But the main problem started when the groomer called me 10 minutes after drop off to come pick my golden retriever back up because he was being "too aggressive". I assure you that this dog is 6 years old and has never shown aggression in his life. He gets nervous sometimes and may bark or pull on his leash but that is all. When I asked what made him upset she said his nails then when I questioned it she changed her answer to the blow dryer but I got my dog back without completely untouched so there's no way that she even put him near a bow drier or trimmed his nails. I will never go back here.

Reservations can be made online. Choose according to your own time.can park your car in the Costco parking lot. There are restaurants and shopping malls nearby to visit.very convenient. The dog is very happy