Petco Grooming, Kingston NY

Ivette! She's the reason. She's kind, understanding and did a great job on my Lilly. She's a keeper of an employee. I hope you appreciate her.

Great place my dog Cooper loves going. The blueberry facemask really work's for his teary eye mark. Groomer's always go above beyond to find appointments for you. They have such a great team.

We have seen 2 different groomers, Michelle and Aaron, and both of them are fantastic with our dog Ollie. They are always friendly, professional, and gentle with Ollie. The past 2 visits Ollie needed to be picked up like a baby () to go into the salon and Aaron was great with him. You get the sense that the groomers enjoy what they do and love the fur babies!

Our groomer, Ivette, is skilled and knowledgeable about dog care and health. She thoroughly checked Louie, our 90 lb Goldendoodle, for wellness and advised us on Soresto usage. Her grooming always meets and exceeds our expectations.

Had 12 o'clock appointment. At 2 o'clock she wasn't even done. Had to take her as had another appointment, was still wet!

Aaron is extremely talented with dog grooming, both our dogs love him and he took such great care of them while they were there.

The groomer was attentive, pleasant and helpful. My wirefox does not love to be groomed after a bad experience at another facility early in her life. She came out happy and well groomed.

Loved it, gave my boy a bath, cleaned his ears and teeth all at a very reasonable price. Took about 90 min.

I am never disappointed when I take Luna to her grooming appointment. The groomer is excellent and kind.

Michelle is a great groomer and wonderful with my dogs. She knows and remembers what they like and dont like. On the other hand the one thing I hate about the salon is there are only 2 people working there and you can never get an appointment. Calling no one can answer because they are with an animal. I understand that. I booked an appt. On line one day and 2 weeks later was in there and saw michelle she looked up appt and it wasnt there. She did get me a new one but thank God I went in and just happened to tell her he would be in and she checked.

The girls that work in the Kingston PetCo Grooming salon are always so friendly and great with my dogs!

The young girl who took care of our puppy was so kind and took her time - we love her. Our dog had been sick and we were unable to brush her coat every day so she had a lot of knots. The groomer was understanding and we ended up with the cutest hair cut ever. She was wonderful - a great asset to your company!

Michelle was kind and patient with my dog. It was my dogs first time being groomed and she was visibly nervous on the table. Michelle pet her often and I could see her attempting to reassure her as she took care of her nails. It was comforting to know she was caring for her like I would.

My very excitable pet was very calm and treated so well during his nail trimming. Because of the window I could see him the whole time. Very attentive and caring staff.

Michele at your Kingston salon is exceptional! Her professionalism and compassion are over the top! She takes such good care of my dog that she would stay there at the store with Michele if she could.you do need to hire someone to give your groomers a hand though. I don't like the fact they have to stop cutting my dog's hair every time the phone rings or a walk-up customer comes in. There should be someone there to answer phones and maybe bath the dogs. Let your very talented groomers take care of the grooming. Also, you eed to take into consideration that Your staff will eventually need time off for illness, vacations, family obligations. Currently, you do not have any relief groomers available at your Kingston salon for these purposes. Michele got ill on my appointment day. I had taken a day off from my job for my dog's appointment. It also took me 6 weeks to get that appointment. I was called 45 minutes prior to that appointment to cancel it because there was no backup plan. People get sick, I understand that, but it's a really bad business practice to cancel an appointment 45 minutes prior to that appointment. On top of that, the other groomer had to stop in between her animals and make those calls making her dogs hang around tied up and getting stressed out because there is not enough help in this salon. I love Michele and will always use her but I don't want my dog walked away from because she has to answer the phone because there is no one else to do it. Please correct this situation so I can continue to use the wonderful job that Michele Baglio provides in Kingston.

They do an amazing job cutting my dog!
The only reason I am giving them a 3 star review is their customer service sucks! In a one week period, I called them 3 times. They got back to me by the end of the week at 10pm.they also told me I had to wait 2-3 weeks for my dog to get groomed. I love how they cut my dog I just refuse to go there now because they never get back to me and the wait is so long!