PetSmart, Brooklyn NY

Say what you want about big box pet stores. We have taken our Maltese to get groomed her for years and they are always on point.

Suzanne was absolutely amazing! This is honestly one of the best grams Max has had a very long time. I can’t wait to go back!

Rude staff with bad attitude. They made me wait 8hrs; I complained since they didn’t even touch her after 6 hours. So they did this.see pics.

The worst grooming experience ever, when I arrived I had an appointment for a bath, brush and nail grind I decided to upgrade to a full cut and bath. Worst decision ever, the groomer available was Michelle (from her reaction when I asked to upgrade to a full cut it was obvious that she didn't want too but she was the only groomer available to do a full cut) let's just say she butchered my baby It looks as if my 10 year old niece gave my baby a hair cut. His face was cut uneven, it seems as if she forgot to cut two of his nails on his right paw and his tail looks horrible not to mention she cut him way too low and uneven. If Michelle is the only groomer available avoid booking with her. Overall this was a horrible experience. Update after further review my fur baby has several little knicks on his belly and under his arms from where the groomer cut him too low with the clippers avoid this place if you love your fur babies.

The groomers are awesome — always do a great job, very accommodating, and they treat our Great Dane as if she were their own.

Petsmart is Petsmart pretty much it it’s a pet store with loads of pet stuff you might get lucky and find some good fish or you might get lucky and drive there for no reason because they ran out of your pet food LOL it’s Petsmart

They are bot enough employees in this store and the ones that are there are not friendly at all.

I always love going in petsmart. It is always calm, clean, quiet, and I find everything I need. The salespeople are awesome and have great customer service skills and are warm, welcoming and delightful to speak to. I feel like they care about my pet as much as I do. And they don't even know her.

This is the worst place they didn’t even let me buy the fish I came from far away worst service

This place is big. It has everything. The prices are fare. The lines are long. They only had 2 people working the register. They still carry great customer service in store.

The groomer is so unprofessional! I added a note that this is a westie puppy that you need to give her westie style haircut. My boy friend bring our puppy there and they recommend a medium long which is No. 5. I bet the groomer never treat a westie puppy before. You just cannot do this to a longhair breed westie puppy. She has double layers fur which protect her skin. It results the outer layer is totally gone!

Worst place to go they didn’t let me adopt a cat because I’m Indian they said my house smells like curry and the cat will die

This is the worst place I have been the worst service I have ever gotten don’t go here they didn’t let me buy fish because I’m black