Pinnacle Hill Chiropractic, Rochester NY

So happy I found Dr Sarah and Pinnacle Hill Chiropractic. I’ve been going for adjustments for a little over a year. When I started treatments, my range of back motion was very limited and I was in a lot of pain. Dr Sarah has been able to improve my flexibility and helped a great deal to relieve the pain.
Everyone at the office is friendly and the environment is calm.

Nick is amazing when it comes to pinpointing areas that need adjustment and more attention. He was super knowledgable and made me feel incredibly comfortable. He communicated the entire time about having the right amount of pressure and making sure he was targeting the areas i was concerned with. He is super personable and also educated me on what he was doing and why. I left feeling refreshed and after he made sure all my questions were answered and even gave after care tips.

The dr's here are fantastic. I've never been to a dr's office where I felt so HEARD and where the dr's have literally done and experienced the things I do. For example, I like to play volleyball, one of my dr's played volleyball, so she could talk to me with that in mind, which was extremely helpful.
Dr. James is amazing. Again, not only could he speak accurately to the pain I was having, but he also could relate to me as far as my hobbies go- I love theatre, and Dr. James was a dancer and explained that the way performers use their bodies is not necessarily conducive to being "healthy" but is necessary in order to have a good performance. He also took the time to explain exactly what he was doing, how it helped and showed me on a diagram. He and my previous Dr. - Dr. Caitlin - never talked down to me. They talked to me like a person, and really seemed invested in my health. I didn't think my jaw pain was going to ever go away, but after seeing Dr. James, for the first time I feel like I have hope!

Update:
I STILL cannot say enough good things about this practice. My jaw was SO PAINFUL and stuff after a week of shows. I called the office and Dr. James came in on the weekend to help me. He knows the strain that performers put themselves through, and spent so much time trying to make my life bearable. I have NO IDEA what I would do without his help. I'd probably be popping Tylenol like it was candy and crying myself to sleep from pain.

Dr. Mike was a key part to me getting back to what I love to do! I had been struggling with should and neck pain for so long and it gradually got to the point that hiking caused pain and numbness in my neck, shoulders and arms. I saw Dr. Mike all winter and this past summer I was able to climb multiple high peaks in the ADK without any pain or numbness.

Dr. Caitlin is fantastic. Whether is just a regularly scheduled appointment or needing to set something up after beating my body up, she’s available to set me straight!

I will admit I was nervous at first, thinking I was going to be pushed, pulled, snapped and cracked; but it was nothing like that at all.

I wouldn’t hesitate to recommend them for anyone needing help working on any body aches and pains.

Dr Caitlin is amazing! I have been experiencing back pain for over 15 years. I thought it was just something I had to live with, but decided to try a chiropractor. It was amazing and my back was better after just 1 appt. Dr Caitlin talks you through every step and makes sure you feel completely comfortable. She's explains everything bc she believes knowledge is power. I've now been to 3 appts and feel like a brand new person!

Dr. Caitlin was amazing to meet with for my 2 month old son. He hadn’t had a bowel movement in 2 days and her adjustment helped move things along with success shortly after our visit. She provided helpful tips on how to assist him with this in the future, sleep and massage tips. Thanks Dr. Caitlin!

Dr. Sarah has been a very positive and supportive addition to my postpartum experience. She has helped me ‘reset’ physically after the crazy event that is birth, learn how to healthfully move postpartum (hello, car seats and 17lb babies!), address some random knee issues that cropped up AND address some longstanding hip issues that I thought were beyond remedying. She and the entire Pinnacle Team have been very responsive and helpful, and provide a great customer experience – including thorough after visit instructions as well as videos for when I can’t recall how to do a certain exercise. Their office is clean and has a very healing/healthy vibe to it:) I highly recommend them!

Pinnacle Hill has been my happy place since the second trimester of my first pregnancy. I’ve been seeing Dr. Sarah for six months and working with her has been an amazing experience; I feel that her focus is very much holistic in nature, so chiropractic adjustments during pregnancy also consisted of learning new exercises to help strengthen muscles and utilize them correctly. I’ve continued to get adjustments and have additionally gone for massages with Andrea (prenatal and regular — she’s the best, I wouldn’t go anywhere else) and am currently in the four week postpartum workout series program taught by Dr. Caitlin and Dr. Sarah. I HIGHLY recommend this practice to anyone, especially pregnant women and new moms!

I have been going to Pinnacle Hill Chiropractic for a few months now, they are very professional, everyone there is nice, the atmosphere is comfortable. Dr. Mike is very knowledgeable. He has helped me with stretches to improve my flexibility as well as giving me tips to improve my form during lifts and overall posture. I would highly recommend

I have been a patient of Dr. Sarah’s for a few months now (approx. 6), and feel so incredibly fortunate to have found a place where my health goals are truly heard. After a host of reoccurring issues, I was lucky to start seeing Dr. Sarah when I was already on a good path to recovery but missing several key pieces. From our first meeting she carefully listened with such caring compassion - making me completely comfortable and laying out a solid plan to reduce stubborn and persistent pain. And, her plan is working!
I learned early on that the biggest strength of this office is its adherence to long term health goals and finding ways to help their patients achieve them. For example, I wanted less recurring issues, and learned the best course would be to build strategic muscle sets and therefore stabilize things better, then ultimately have less pain. When Dr. Sarah explained this to me, my chronic issues all began to make so much more sense, and as I work to strengthen my body slowly over time, I’m seeing steady ad lasting improvement that I hadn’t experienced for years previously.
Dr. Sarah is a cheerleader. If there is a week or two when I am less on top of my exercises, she’s still so kind, warm, and encouraging, and she helps adjust me and offer pearls of wisdom that truly stay with me in the weeks between appointments. She’s an outstanding chiropractor, and their practice is built not on constant profit, but rather on helping people learn to live with less pain and fewer appointments. Now my husband sees the difference in me and has decided to start going himself. Can’t recommend highly enough. A+

Sarah is amazing! She always makes sure I’m comfortable and has really improved my achy body, headaches, and took care of me while I was pregnant! Best decision I’ve ever made!

Super 1st appointment. Dr. Rachel was so thorough, kind, friendly, professional, and explained every single step to make me feel comfortable. I've been to handful Chiro doctors' offices, and she is fantastic!

I had my very first chiropractic appointment with Dr. Rachel last Friday. She was so kind, and so knowledgeable! She asked great questions to really understand the bigger picture. She made me feel comfortable and I left my appointment feeling at ease and 100% less tense. She even went above and beyond and recommended me a chiropractic clinic while I am away at school! I would 100% return to Pinnacle Hill Chiropractic!

I work with Dr Rachel Stummer. Dr Rachel goes beyond standard chiropractic adjustments. She also recognizes the benefits of other body wellness techniques such as acupuncture, physical therapy and massage. She truly cares to have her patients move into a place of sustainable body health.

Dr Rachel is attentive, kind and so knowledgeable. I have a true appreciation for her.

I love how Dr. Sarah finds creative ways to meet her patients right where they’re at - even if it means talking about health concerns outside of chiropractic care. So grateful for her!