Pioneer Credit Recovery, Inc., Arcade NY

Why would I owe money to my former employer? When they know I was terminated. I'm all debt out.

NEVER got any piece of mail from them indicating I was in default of my loan. So they, without any response, decided to garnish my tax return. So they will get nothing more from me. Tried calling.no answer. Ever. No call backs. Ever. How do they take money when people call to rectify.

I am currently working with pioneer recovery by making small monthly payments to get a federal student loan out of default. I am having financial problems and was unable to make a couple payments on time. They were willing to work with me on this issue and very friendly and professional about rescheduling my payments.

Actually very nice, and lenient. There wasn't a person I spoke with that wasn't patient, and kind.

They have left messages for old neighbours in university dormitory though they have my email address and address.

We're all familiar with google so simply leaving a phone number with reference ID regarding a virtual stranger. All parties that used the identical email address on the company's records to contact me were able to identify the nature of the call; by leaving such messages, they are informing others of a private matter.

IF legal, it certainly isn't ethical

Hailey Richards called me a couple months ago trying to collect money. I told her I was trying to find a way to protest the loan and the collection. She told me if I gave her my information that she would send me some information on how to see if I was eligible. She never did, she just sent me a bill. Pretty sure it’s illegal to lie over the phone to get what you want. Now I have filed to have my case reviewed for forgiveness and a stop collection order was filed until the investigation is over. But I am still getting calls from Hailey Richards.

Horrible horrible company. They will find 'fake reasons' to let you go, when they can't afford to keep certain departments open. Or if you have medical emergencies with family members that are on their deathbeds. Very horrible people with self motivated ambitions. Not understanding at all. Be very wary looking for work at this very shady company. Never worked here, but knew a few that worked here for over 10 years, top ranking employee, that was let go for needing to take care of her sick and dying husband. Poor poor leadership and even poorer boss to employee relations.