Pizza Heaven, New Windsor NY

Normally I wouldn’t give this place a 1 star at all because the pizza is fantastic. This review is strictly for the service of the young blonde lady with a bun on top her head at the counter. Her attitude towards me specifically was rude. I simply asked her for two extra cheesy slices and two calzones and just separate it in two boxes. She tells the cooks I wanted two LARGE PIES. I told her no I asked for slices and instead of apologizing for the miss-hap she gets argumentative about it! Telling me I said something different when I didn’t. Then proceeds to charge me and then instead of handing me my receipt she just drops it in front of me.

Our fave place for pizza and salads and everything is good here. They also have the best staff so helpful and friendly. Highly recommend the food here is fresh and delicious!

This is the closest I have ever come to Bronx pizza. Pizza Heaven also has the fluffiest and crispiest Sicilian slices I have ever had anywhere. Plus the garlic knots are the freshest and tastiest I ever had; just the right amount of garlic and fluffy as well. There are other pizza shops closer to me, but this place is worth the extra time. I must also add is they have one of the best customer service ethic and friendliest attitudes I have ever experienced at a business.

This was my first time trying out Pizza Heaven’s giant pizza once I took the first bite it felt like I was in heaven.

I had a cannoli for dessert and it was delicious. Staff were super friendly. I’ll definitely be back for more.

Had a cheese pizza with extra cheese I love this pizza flavor is always on point. Staff is ok.

This isn't my go-to spot for pizza but it is one of the best in the area. I go here for one of their famous giant slices and for their very underrated taco pizza. If I can recommend anything it would be thier taco pizza as they make the best version of it in the entire area.

Honestly it didn’t look like the pizza would be that good. My first bite was like pizza heaven love this place I will buy my pizza from here always

The place was good. The staff was friendly. Order a large pie one time, and had their giant slices another. Will definitely come again.

The best pizza and chicken rolls ever

Until 2 weeks ago they had me wait more than 30 minutes for a slice, a chicken roll and a cup of soup. More than a half hour when all 3 item had to be heated up for 5 minutes each. People came in after me, got served, and left, while I was waiting over a half hour for 3 items. I asked the owner after 15 mins of waiting, and he looked at me as if he didn't want to address me, and he said I don't know what u ordered, and walked away to the next customer. He didn't even come back to see if I was taken care of at all. After 35 Mins I got livid and asked what is going on with my order, it still wasn't ready, and the owner was not polite so, I said cancel my order, and he was happy that I left. Before I left I stated that I see y I'm not being served, I was the only black person there.black folks don't give ur money to this business, they don't like us.

Amazing! They have the best pizza in the area in my opinion and they have this amazing large slice of cheese pizza that is like 2.5 slices for only $3.50!

Ever since I was a teenager I’ve gone to Pizza heaven, I’m now in my 40’s, it’s still my number one pizza place! The has always been amazing!

I stop by this place the other day with my kids and they love the pizza in this place, I tried the chicken roll and was really good, every time I stop there I’m never disappointed because food is really good, great customer service I always make my kids happy with pizza heaven, I love it A+

Well, first and foremost I ordered a Buffalo chicken pizza and i was truly disappointed. It was not spicy nor carried any type of sweetness. The marinara sauce is absolutely; utterly disgusting. It’s has no taste nor seasoning. Good delivery though, said 40 minutes, came in 40.

A superfluous review. If you live near Pizza Heaven, you probably eat there already. And if you don't, you probably don't know where New Windsor is. New Windsor is convenient if are sightseeing on the West side of the lower Hudson River Valley. Near West Point and especially the Storm King Art Center, which is fabulous. So you have a reason to go there! Pizza Heaven has a good selection of delicious, very reasonably priced food, quick, convenient, and with healthy options. Eat there when you go to Storm King.

They have good pizza, especially if you like it well done. For that I gave them 2 stars. It's the service that cost them the other stars. I've been to this restaurant several times and I have seen the following happen or happen to me.
Upon paying the bill usually one would hear a "thank you for your business" or just a plain "thank you" or maybe even just a "thanks". But here, you're almost as likely to hear an "you're welcome" instead.
I've also experienced, while waiting in line to order, that they help people just entering the restaurant rather than those who are already waiting in line. Sometimes the new people will just shout out their order from the back and they are taken care of first! I believe they know these people. Possibly family or friends I would guess.
Yet other times I've been in line and they just stop taking orders and do something else like fold boxes or arrange the food on the counter.
I suggest only going here if you have a lot of patience and don't mind this type of service that may be occurring.
Update: they have a new employee, maybe a manager type person who over charges. Also gives some people paper plates instead of real plates.

I ordered chicken parm it was disgusting the worst chicken parm I had ever ate since living up here. The chicken was so soggy then they threw the pasta on top of the chicken and add so much sauce it was like chicken pasta soup that’s how much my food was drowning in sauce then on the side I ordered a pepperoni roll for my daughter and those two things alone was $32 like really never again