Planet Fitness, Bronx NY

What I love about this gym is that I get to leave home for a while and focus on myself thinking positive. Also trying out new machines I haven’t used before which is great

They have all the usual equipment but there are no windows in the workout area which bothers me a little.

I love it all that jazz of being uncomfortable no one cares we all there for our health it's freaking great

Very clean the bathroom it's good but the machine for running idont now what happen but always it's disconnected.fuuuu

OVERALL CLEANLINESS: 10/10 - Assigned staff is always seen providing additional cleaning to the machines and facility. Sanitation supplies are often replaced, unless staff busy.

BATHROOMS/SHOWERS: 10/10 - If you do see toilet issues (u know that a patron did that a minute ago). Major + is they have an air purifier plugged in at all times.

SMITH MACHINES: 7/10 - It is a common practice at ea franchise to have only three. They are becoming popular among females, this increases wait times as they take longer time to complete their glute work out. God help you if they are a group. Ellipticals are running out of favor. I hope they will remove a couple on the upper level or lower and get at least one more smith machine. Maybe expensive, but please put it in the works.

EQUIPMENT FUNCTIONALITY: 15/10 - This branch don't play. Repairs are done within 24 hrs.

TRAINERS AVAIL: 10/10 - I see one or two seasoned ones taking newbies (mainly females) through their paces. Friendly, helpful no intimidation. Always friendly and smiling, even if you are dazed during ur work out. They will engaged you by saying "hi" or give you a pound.

MINI LOUNGE AREA: 15/10 - Hardly see this at the other branches, its located on the first level. Comfortable sofa set. Used it many a times to wait for my kid after working out. Super brilliant idea. Thank you.thank you.

THE MANAGER: 10/10 - I often observed her being on point with coordination, supervision and liaison issues with machines support tech.

OVERALL SPACE AND DESIGN: 10/10 - It is spacious like the one on Broadway. Love the open floor design.

HEAVY DUTY EQUIPMENT: 15/10 major +. Did I say major +? You need these!

SPACIOUS LOCKERS: 15/10 - Yow.not the narrow metal types. You can move your apt into them. I wish I had these at work.

CUSTOMER SERVICE: 10/10 - Never seen or observe the staff being rude or dismissive. Busy yes.but not rude. You engage them, even on the floor they will stop to explain in depth. Ask dumb ques repeatedly, to waste their time? I would give the annoyed look. Every institution has policies!

OPERATIONAL TIME: (no rating) All the branches have change it. I understand it. Hope this will revert to 25/7, in the future.

These are some of the reason why I come here.

The training classes with Jaidyn are amazing but the kids can sometimes make it a little bit uncomfortable work to work out lol

Very clean, open space to work out. High levels of concentration available. Great costumer service, the massage chair and massage bed the best. I love this place and would recommend to anyone. Thanks you guys for providing the public with such enormous place for working out.

I meant to do this review last week, but one of the black ladies up at the front is so disrespectful and has a nasty attitude towards my friend im a guest, I came with a black card member honestly she needs to be reprimanded I will not return back to this location I advise all to stay away

Too many people doing whatever they want to. As far as coming dress appropriately or spending two hours on the bench and gym bags as well as coats all-over the place and if it wasn't for this particular pregnant woman there would be no paper towels or sanitizer for us to use so, yeah 1 star is being nice.

Very clean and spacious, the staff is professional and courteous. The members are awesome, friendly and considerate

Clean and decent environment to workout. Customers are well assisted by the workers.
I gotta say the bathroom are clean so I gotta rate them five stars.

Cons: It's in the basement so no windows, which for me is a little bit uncomfortable. No bench press. Very small in the weight area and people get annoyed because everyone is in everyone's way (as if that can be controlled), as a suggestion, knock down some of the walls, to have a more open space. I know their space is limited.
Pros: Staff is handling flow of traffic well in the front desk. Bathroom and gym is clean. Employees have positive attitudes.

Love love love planet FITNESS, the government should help the company, PLANET FITNESS, is keeping AMERICA, HEALTHIER AND HAPPIER.