Plaza Management USA Inc, Brooklyn NY

Being a tenant for the past 6 years with plaza I must say I’ve never experienced such an awesome team, Communication is fantastic, response time is supper fast, Of course a special thank you to Jacob & sanny for always taking care of us with whatever we needed

I would definitely recommend plaza!
The only way to go is plaza management!

Guys keep up the great work!

Poor tenant satisfactory.
My only window is covered by next door scaffolding. So, I asked to be transferred to the next door vacant apartment for the same rent amount as they advertised on StreetEasy. However, they upcharged me $100 per month to do so.
For sure, tenant satisfactory is not their priority!

The best people to work with! Professional and responsive. Rivka and the entire leasing team are super easy to work with!

Recently moved out of 60 Duffield! When I was in a pinch, management was able to support a temporary move on short notice. Special thanks to Sonny, Carlos, Tillary Hotel staff and the engineers for making the move seamless.

Responsive, quick, and accountable.
Easily the most reasonable management company i've had to deal with.

0 stars. Rude and unreliable staff. They took 12 WEEKS to repair a single washing machine. Also, I have had two incidents in the past 2 months where a scheduled repair man never showed, and then claimed he came by but I wasn’t home, despite the fact that both days I had been waiting by my front door.

The staff is always so helpful and warm with the tenants. Anytime I contact the Property Manager Vicki, she is always very helpful and knowledgeable. The concierge, at every shift I have encountered, beginning with Tiffany amongst others are very caring and always eager to assist in any way they can. Housekeeping is equally friendly and helpful.

Really enjoy living here for the most part! There are a few problems like some of the renovations look nice but are a little cheap, but all in all it's a good place.

A pleasure to deal with Plaza Management they are professional respectful and exceptional in service

I've been renting from an apt managed by Plaza Management for a number of years and have been pleased with their service and responsiveness.

I like the staff at Management office and the security guards, as well as the other service staff. They are always courteous and respond well to our request. Only think I don't like is the bathroom.needs updated facility and better cleaned.

Good service, they respond on time. Only issue I have is that our parking spots should have been finished back in November and it is not March

Great staff and amazing service! Plaza management people is very helpful and attentive. An A+ real state company, highly recommended!

I have lived in an apartment managed by the Plaza for almost two years now and I must say it’s extremely efficient and responsive company, who builds personal relationships with the tenants. I know who to email if I need something and it usually gets done right away. They respond immediately to all enquiries and are very efficient with repairs and house care.

Plaza management is good to work with, they responded to my maintenance request quickly. On top of the that, the building is being cleaned up every day.
I have interacted with Zac mainly but Also with Alex, and they helped me get settled. I would definitely recommend!

Plaza is great. They are easy to contact and get in touch with and take great care of our building. After working with horrible management companies in the past in New York, it's refreshing to have a company that cares about its tenants.

Great apartment to live in! However, when first moving in I would have liked them to be a little more responsive to repairs needed.

Takes over a week to respond to maintenance requests, shows no care for the building or the tenants. Staff are unreachable, and even if you can get them they are exceedingly rude. If you're considering a building run by Plaza Management run, don't walk to another building! They're unprofessional and generally terrible even for a NYC management company (and I've dealt with many).

Plaza management is good to work with. There were few complaints but they do address it but with little delay. I have interacted with Esther, Zac and they helped me through out my stay of 2 years and Hannah assisted me with the paperwork and move out process

Their Leasing Staff is great! As a foreign employee I don't have sufficient credit to qualify for most luxury residential buildings. Rachel assisted me with obtaining the proper paper work in order to get approved. She was so helpful throughout the move-in process.