Porters Pack & Ship, Mt Vernon NY

Porters Pack & Ship permanently, closed without any warning to its customers during the last week in March 2023. The location site 119 Mount Vernon Ave had been stripped and torn down in the inside with an eviction notice posted on the front door. Not to mention he had contact information to all his customers that he could have warned. He also could have contacted customers to pick up any remaining packages and he didn’t. The owner known as “Matthew” had the audacity to steal my last package received and the money I paid for a year’s P. O. Box with his establishment. I’ve called the business number several times and emailed the business email several times with no response. I’ve completely given up hope. I lost out on what I paid for my shipped products and what I paid for a year’s P. O. Box. He is a thief. The ironic part is that I had given him business because of the people in my building who steal packages at an alarming rate. I’d be extremely cautious of doing business in Mount Vernon again with any small business like Porters Pack & Ship. Wasn’t worth $200 being stolen from me with no way of a return.

Gentleman who worked at this store was awesome! I told him that I was deaf and needed to ship mid century lamp to California. He was able to communicate with me very well. He took great care packing the lamp and lamp shade with lots of protection around it. My friends were pleased to receive the packages in California. I recommend this store!

Closed down without notice. Phone number is disconnected. All mail and packages stolen!

This is the 2nd day in a row that I've come to Porter's Pack & Ship to pick up my package that was left there by UPS. Yesterday, February 9th, 3023; I stopped by at 5: 30 pm, and they were closed, even though their it clearly states that they close at 6 pm.

I called them today, February 10th 2023, around 9: 45 am and they confirmed that my package was there. Now, at 1 pm, I'm sitting in my car - in front of the business, and they're closed. What kind of PATTY SHOP are these people operating? This is utterly unacceptable. I'm disgusted

My Experience here is amazing,
Always greeted w a positive Attitude, and warm energy,
Always willing to exceed my expectations

Love this shipping place

Does almost everything you need:)

The service at this facility is top of the line.
Best location in Mount Vernon for business services.