Presidential Estates Apartments, Rochester NY

I love presidential estates apartments they're very quiet and very clean I'm on a waiting list to get in

People are so racists in the building and a bunch of old people that complain about everything.the lady in the office believes whatever was being told.just stay away from here.lived here and i hated it! Never again.

I actually came here just to write this review. I have been dealing with Ann Marie since day one and every time she has been very responsive really cares about your needs. She is a great manager, but I have talked to the other lady. I will come back and updated her name. Cant remember if it's a Julie or Christine, but she was very rude. How the unit is your property, we are the residents renting and i call you to help us with machines that are not working and you tell me the machines arent yours, i have to call the company. This is very inconvenient. We are renting from you! You make the call to the company and get things fixed. I only gave 3 starts because Ann Marie is awesome, but jeez! I am not renting again next year. I also found mice in my apartment and have gone through hell to get them under control. Ann Marie was very responsive and helpful about this chaos. But one of the maintenance guy came over and told me, oh you only get for what you pay. Even if i paid 30 dollars a month, i still should get a safe and go to live. Get the machines changed or fixed. Stop making residents take every initiative.