Prime, Huntington NY

Very disappointed with the service! Our waitress was completely absent of our table. Food and drinks taken a lifetime to come to table. Not expecting this kind of service for a expensive restaurant. Eventhough the place is beautiful…. The service completely destroyed the beauty of my night!

Food was delicious. Went there for my birthday received dessert on the house. Steak was delicious

I used to love going to Prime. I had a horrible experience. All four people in our party disliked their meal. I couldn’t even stomach mine. Gross.

For our dinner meeting Prime was perfect. It was an enjoyable experience throughout the evening. Attentive staff along with delishious food puts Prime on the top of our list on go to places.

The steaks actually had flavor naturally and my guests really enjoyed the tuna and sushi too.

Went there for my 50th birthday and it was amazing. The staff is very attentive and the view is beautiful ️

Went to Prime in Huntington tonight with 2 other couples. Was returning after getting a gift card from from the Boulson group for being rushed out on my last visit in June. Well tonight was even worse. Arrived for our 730 pm reservation and was seated pretty promptly. It then took 1 hour to get drinks. After which it took another 45 min to order our food. Our dinner finally arrived close to 10 pm without any apologies along the way. Our waiter was indifferent to our requests for service. The food was good the steak average. At 1050 pm we were offered coffee and dessert. Almost 31/2 hours later. Won’t be back anytime soon as the service was terrible, slow, and below average. If it wasn’t for the waterfront ambiance they wouldn’t make it competing with the Scotto’s and the Poll brothers. I give it 3 stars and that’s only cause it’s waterfront. Not worth the trip! Very understaffed or poorly managed!

Not sauce for folks with celiac, I ordered a sushi roll to play it on the safe side. When ordering I informed the waiter and let them know I have celiac and get easily sick if I have gluten. The waiter assured me that he would let the chef know in addition to putting a note in their system. When the server brought out the food there was sauce on the sushi and he gave me a small white bottle of soy sauce. When I questioned if he was sure that was my order and if the soy sauce was really gluten free he was annoyed. We waited for the waiter to come back to the table and asked if this was correct, the waiter apologized and said the sushi roll shouldn’t have the sauce and took it back. When he came back with the new roll that apparently was gluten free I asked if the soy sauce was also gluten free, he apologized again and said no that’s wrong. He came back and brought me new soy sauce from a bottle that was labeled gluten free. We explained again nicely that this was our first time out in a year and our wedding anniversary, I really didn’t want to get sick and ruin our evening. He brought out our dinner and we noticed sauce on everything and obviously not gluten free. Instead of continuing to complain I didn’t eat, my husband didn’t want to eat either but being that the food is so expensive and he doesn’t have allergies I told him just to eat. It’s a shame because the place is beautiful and the food is good it’s just not safe for people with food allergies or celiac disease.

Six stars review. My family came to Prime to celebrate my daughter & mom’s birthday. The service is top north and very accommodating. Food and drinks are superb as well. It’s nice to dine out at the beautiful waterfront porch. We will come back!

Food was good not spectacular the ambience is great however this place is way overpriced due to the area

For a high class / dollar steakhouse, they should be able figure out how to put out glasses of water that don’t have particles floating in it or taste like Clorox. Steaks were good, The chicken dish was greasy and I could only eat a small portion.

Favorite steakhouse in Long Island. Service is excellent. We were in the heated outdoor dining area which was romantic. NY strip came out perfect with the perfect sear and cooked to temperature (always get medium rare). The Mac and cheese has a cheesy crust on it and honestly best Mac and cheese I've ever had.

Had a dinner done for a special occasion here today. Staff from top to bottom were all friendly, professional, and seek to make any accommodation possible to give you a great experience. The price tag never bothers me at prime, because their customer service always matches, or even surpasses it. Thanks for the experience and I’ll be back in the future

Steak came out significantly undercooked. With apology, I asked the waiter to bring it back to the kitchen. 20 minutes later he returned with the same steak woefully over cooked. He did not offer an apology for the delay or that the steak came out wrong either time.

Additionally, I shared on the reservation that we were there celebrating a birthday, there was no acknowledgment.

Tremendously disappointing.

Strongly suggest finding another option!

Went there for lunch today, food was good and service was more then ok.
But i will say the prices went sky high, and the real kicker is you have order bread for the table as a menu item now and pay for it. VERY TACKY!
330.00 for lunch for 3 and you pay for bread? Not cool!
But must give credit where due, staff is always super nice

They try to seat you where they want you to sit, not where you want to. When you don't comply and want to leave they all of a sudden say oh that area all of a sudden has a table ready. Very poor customer service, we left. So many tables were empty at the area we wanted to sit in. To begin with. Have professionals great customers. I say you lost a couple of hundred $ for nothing.

I find difficulty writing any review that’s less than 5 stars. But my meal here was lackluster at best. Staff was attentive, accommodations superb. The food? Not so much. Appetizers were crab cake and wontons. Neither bad nor dazzling would be the best description. NY Strip was ordered medium, it was barely medium-rare. Petite Filet was dry and leathery. Neither steak was finished. And no valet parking at this price point is questionable.

Beautiful visually. Beautiful service. Extremely friendly. Even the owner. QUITE expensive but if you're looking for a place like this-this is it! Great food great sushi great drinks

Service and food was a joke. If you’re going for Sunday brunch expect to be there for 4 hours and for the steak to taste like rubber. $600 later and I’m more hungry now then I was when I walked in.

Best restaurant ever! Loved the wagyu steak and bread with truffle butter drinks were good too