Public Storage, Rochester NY

I came in to acquire about a small unit. And I was helped by a super wonderful and nice lady named yanneris she was so very helpful and made my first experience absolutely perfect and smooth. Thank you

We are looking to move and are looking for storage units. Ibwent in to the Lee Rd location and both Yaneris and Cory were super nice and informative. We are considering Public Storage as our company to rent from. Thank you Yaneris and Cory

Just moved back to Rochester, and renting two units for now. Called the office to see if I could get units close to each other. Yanneris was SO helpful! Looked up my units to confirm, but also gave me some great info just to make sure my move was seamless. Great service for sure! Thank you!

Great customer service very helpful always available overall great experience I would deffenitly use public storage again

A pleasure wen come in there been very helpful and go way there way to help u out Lisa always have a smile on her face

I have used other storage facilities before this and I found this facility to be well managed, clean, safe, and staffed by very friendly and helpful people. This is my third year storing summer seasonal equipment here, it won't be my last. Well done.

Lisa was such a delight. She was not only extremely professional but personable as well. I would highly recommend this company and they are fortunate to have someone like Lisa on the front line making the customer experience outstanding!

The employees were very helpful and informative. We got a tour of our storage unit and the sign up process was quick and easy. I like how all the units are accessible from the outside ground floor so there is no need to lug heavy boxes a long distance during moving.

Lisa was very. Courteous and helped me very much amazing spaces would recommend to any others reasonable rates and very nice person too be in contact with helpful to

Lisa will help you with all your moving and starage needs. She has a smile on her face every time I go in the office to pay rent and ask any questions. Thank God there are employers that will still go out side the box and help.

Great experience! Lisa is so nice that she helps us deal with everything and provides clear information about storage.

Lisa and Scott helped me get into a bigger unit and had to change locks out in sub zero temps. Always kind and helpful.

I was able to come in quickly and get my unit. Everything was explained well to me. The prices are good and the staff are very friendly!

The attendant was not pushy. She walked through a few different size storage units with me.
Helped me pick the right one for the amount of equiptment i was storing.
Great people, and convenient location. Highly recommend.

Great customer service. Scottie was really helpful I would rent here again. I would definitely recommend this to friends and family. Thank you.

Why in the heck if I'm paying them rent I can't access my storage between certain times, if my car breaks down at 2am nd my extra cars are in my storage but I can't get in the gate between some dumb@ss time, like it's my storage im paying for.

Not happy about the prices going up but happy with service. Also wont be renting again based on prices and accessibility (should be 24hr access) However, Lisa will listen to any issues and try to help solve it. Great lady to have on board.

Best experience ever! Barbara was great! Very knowledgeable, and explained everything in detail. Cant say enough good things about her and awesome customer service there. Also, very clean office and unit. Thank you!

Lisa Was a Huge Help for me today! Made everything easy. I would recommend getting a storage here the people here are great.

Lisa the the best with customer service and a BIG enjoyment to have to deal with at a storage unit. Would recommend this faculty to everyone