Ray Catena Lexus of White Plains Service

I recently took my car in for it’s very first complimentary service at Ray Catena Lexus of White Plains. Booking a service appointment that worked with my hectic schedule was very easy compared to my experiences with other dealerships in the past. Obtaining a loaner vehicle to use while my car was being serviced was very convenient AND complimentary too! I was super excited to find out that not only do they service the vehicle while it’s there but they clean it inside and out as well! My car came out looking & feeling as fresh and clean as it did the day I picked it up from the dealership brand new! I wanted to take the time once again to recognize & shout out the employees of this dealership for their hard work and dedication to making their customers happy with the ongoing overall experience that comes with owning a Lexus from Ray Catena Lexus of White Plains. Special shout-out to Liz & Latayna at the front desk, Jim the salesman and Ed the general manager (whom I purchased the car from initially) that really kept their word making sure I was well taken care of upon entering the dealership from start to finish along with help from their hardworking teammates in the Service Department - Yesi, Brianna, Andre, John, Jeff, Walter, Danny, Alan & Bill who all worked together to make sure that my car is safe to drive & up to par regarding all of its fluids, brakes, tires, ect; along with the team of guys from the detail shop that cleaned my car (in addition to basically the entire staff) who all went above and beyond any expectations I could’ve imagined to make me feel at home once again. I love my Lexus and I’m so happy I decided to purchase it from Ray Catena Lexus of White Plains:)

This establishment is very professional. I made an appointment at the Larchmont location in error. They are both named Ray Catena Lexus. It was my error, I wanted White Plains, however called Larchmont. They were so accommodating and were able to service my vehicle without an appointment. The service was just as expected. The vehicle did not require anything additional. They have beverages and snacks to enjoy while waiting. Courtesy car wash was beautiful, especially since it was a sunny day in May. I look forward to servicing my vehicle here again.