Rite Aid, Gloversville NY

I've been going here on and off for years and have had maybe 2 pleasant experiences. This last time I was attempting to get a flu shot. Waited around with my toddler 30 minutes before being told I'd have to call my insurance because it wasn't active. I've worked in a pharmacy for 5 years. I know the techs can make insurance calls, I also know they can search your insurance for you to find the correct number. But, I humored them. I called my insurance and they said I indeed had active coverage. My husband called Rite Aid for me, and the rude woman said she talked to us last week and explained exactly what she said the previous week, despite him telling her my insurance is active. She said I'd need to come in to rerun it. I decided not to waste my time, I went to hannaford and had no issue with my insurance and was able to get my flu shot.

It is no surprise Rite Aid is going bankrupt. The customer service at this place is poor on its best day. Go to CVS, they are much better.

Worst pharmacy ever, Nothing is ever ready when they say it is, always have to make several trips and staff has nasty attitude

Store was very clean and all staff were friendly. I had been to two other stores and could not find what I was looking for, but Rite Aid had it!

I’ve never had a problem going here for years.especially the pharmacy. Everyone I’ve come across is really nice. The pharmacist takes time to explain any questions if your confused, and isn’t rude about it:)

Cheapest beer around. Great supplied with medical and physical amenities. Very clean and organized.

This place is always eaasy anx quick to get in and out of. The staff are friendly and hedlpfull.

Just at the pharmacy and the staff is always so patient with me, I wasn’t feeling well and they filled my prescription fast and were so nice, sorry I was so impatient

I have had hiccups with my medicines here but the store is usually very busy. It's in a prime location that's easy to walk to. I like this store overall. Theyve been my pharmacy over a year.

Went to the pharmacy at 6 pm tonight the sign on the door and the website both said open until 8pm and they were already closed. Was trying to pick up a friends prescriptions being he just had all his teeth removed and they were closed so he had to suffer all because they cant stay open for their regular hours. The last time they never filled his prescription so needless to say he will be going elsewhere from now on.