Royal Car Wash - Henrietta, NY

Fantastic wash. Very pleasant staff with good attention to detail prior to entering the tunnel. I wish I had these in New Jersey. Great job!

Charging my son for car wash when he cancelled it and they lie about refunding his money they don't

I want to give a compliment to 2 employees at your Henrietta location. Will and Gia
They are always smiling and friendly. I love bringing my car through the car wash just to see a bright smile, I hope this compliment helps them in some way. I hope you recinise them as a good friendly cheerful employees.

These guys always have a smile for you and address any issues of concern. Car is always darkling and the management excellent.

It's great that vaccums/spray/wipes are provided for free, and the tunnel wash did a great job on the outside! They are missing signage explaining the difference between laser wash and the tunnel- a guy came out to my car window to explain which was helpful as I had never been there before

The last time I came there was a very long wait, but it was worth the wait. They did a great job and got the car super clean. I would recommend and can tell you that I am going to come return since although the wait is long, you get your car washed properly.

Employees are all always very helpful. If I have a question about the thoroughness of a wash, they will always send me through a second time. Unlimited monthly washes are a good deal if you can go 4 times or more in the month. One complaint would be that it seems like you move through the wash much more quickly when they are very busy.

Sure, if you just want a car wash, it's perfect, but for what you pay, you get very little compared to delta sonic.
This one doesn't even have vaccums!

Great service but maybe a little pricey. Went in to wash the salt off the car after driving in the snow.

A little pricey but does a decent job. Probably doesn't break down willy-nilly like classy chassis either. Great service.

Awesome Car wash at any Level of Detailing. Monthly membership let's you pull in any time to have your car washed for one monthly fee.

The staff is always friendly and helpful. Only reason I don't rate 5 stars is because this location doesn't have vacuums like the others

Everyone is so friendly! I got a new car and one of the attendants knew that I had a red Mini Cooper because he liked my license plate

Pretty good automated car wash - but a few areas for improvement!

1.
The noise level at the end of the tunnel when the vehicle is blown dry is excessive - very uncomfortable if you have sensitive ears.

2.
The wash is all spinning brushes, which is ok for most vehicles, but there is no "touchless " option - so if you want to improve the chance of nothing getting scratched or broken off the vehicle - you cannot use this car wash at all.

3.
All of the Royal Car Wash locations have self-serve vacuums, some locations have the vacuums set up to run at no additional charge like Delta Sonic - but the Henrietta location is wedged into a small lot and does not have any vacuums at all - so had to take off another star for that in Henrietta.

4.
But besides no vacuums, a good car wash - and staff is very friendly!