Saks Fifth Avenue, New York NY

15 minutes before their scheduled closing time they have 3 or 4 employees all walking around telling customers to go to the register. Very uncomfortable experience being followed around and being told I have to leave! Not very pleasant and somewhat intimidating!

Iconic store. If you're in need if a personal shopper Jayne Altman is definitely the way to go - she's excellent. As far as the store, a truly upscale environment with the best selection in NYC.

Great place to shop they have all designer stores! It’s very crowded though, but the experience is nice! All the stores I went to the staff was very friendly.

Very unpleasant that the worker from coach bag sections, who is try to find me the bag, that I request. After 20 minutes, they said they couldn’t found it, and told me that can help me to buy it online, I said ok, After the lady help me to order, she doesn’t tell me how much it is and where to deliver, and she submit the payment and it deliver to my address, I want to deliver to my wife work place, afterward she try to call the customer service, i told her, don’t wasted my time, my time is valuable. I am very disappointed for that customer service. A high end store with a low end service.one start is for them did order the bag for me. And I hope the bag not steal by a stranger.

I had a great experience with Darin Reyes, purchasing Creed Colon! He was very attentive, professional and nice! He really saved my evening after I had a horrible experience with Sofia! Unacceptable and unprofessional service I have ever encountered! He had to apologize for weird behavior of Sofia. She was picking up her personal phone, interrupting me, screaming " Omg, my dentist is calling me.omg". I was lost for a second. Am I realy at Sacks fifth Avenue famous store, buying like a $450.00 colon.and this lady acting like a clown? Talking on her personal phone loudly, completely disregarding me, very disrespectful.it was clear. Who's paying the money though and who has to please the customer.left me by the register and etc. Thanks Darin came to" rescue

Terrible customer service, items dont come when they supposed to. Things get sold out.no one contacts you when something out of stock. This store is terrible. I dont know why people still shop here.