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Saratoga Arms, Saratoga Springs NY

Address 497 Broadway, Saratoga Springs, NY, United States
Phone +1 518-584-1775
Website www.saratogaarms.com
Categories Hotel, Bed and Breakfast, Conference Center, Function Room Facility, Inn
Rating 4.7 18 reviews
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Hotel Saratoga Arms reviews

18
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Russo
April 13, 2023 8:56 pm

This hotel is centrally located and is close to good restaurants, shopping and most other activities. Rooms are super clean and the staff are extremely friendly and accommodating.
I highly recommend this establishment for next visit to Saratoga Spring.

Halima
April 04, 2023 1:56 pm

We have been coming to Saratoga Arms for 6 years now, it feels like our home away from home. We love everything about it the warm welcome upon arrival our cozy beautiful clean room fridge stocked with Saratoga sparkling and still waters. The snacks are delicious with fresh baked cookies and always available. The farm fresh Breakfast with everything you could ever want to choose from is AMAZING! The staff always makes you feel so welcome like you’ve come home.

Dorsa
March 21, 2023 11:49 am

Really enjoyed my time here. Very clean, beautiful hotel. Excellent service. Little touches here and there that made it feel very unique and lovely. Quiet at night. Would recommend!

tony
March 18, 2023 7:55 pm

This place is amazing! From check in to check out I had a fun time. Lady named Nancy made my wife and myself feel like home. She answered every question we had and even made us reservations to a dinner spot. Iv never seen a cleaner hotel/room, it was amazing. We had breakfast in the room and it was delicious, my wife and I are definitely coming back.

Camille
March 13, 2023 7:44 pm

I got married here last weekend and our experience working with the event coordinator, Aidan, and the entire staff was absolutely wonderful. Please read this if you're interesting in booking your elopement or micro wedding here (I have so much to say)!

We planned the wedding in less than a month and it was so easy. I just reached out to Aidan and in one day, we booked a date. They do have limited capacity so keep your guest list relatively small. Aidan and Bethany took care of everything, ordered the cake, provided the refreshments, made it possible to have a first dance, hired the officiant and the photographer! They kept in touch with us during the weeks leading up to the wedding, booked the room for us, provided a wedding day emergency kit while I was getting ready, kept us organized on the day of AND left us a midnight snack box while we were out at dinner the night of the wedding. I was so surprised that everything just came together seamlessly.

The hotel itself is absolutely stunning and so unique. We took a lot of our photos in the parlors and stayed in one of the terrace rooms with a door right that goes right out to broadway which was SO convenient. The entire staff is friendly and accommodating and was so excited for us to have the wedding there.

They have a great elopement package and the price I so worth it for the experience we got. They also offer an anniversary discount so we're really looking forward to coming back! I would do it all over again and not change a single thing. I could not recommend this hotel enough!

Mary
January 31, 2023 5:02 pm

Food, cleanliness, decor = 3stars
If your 50/60 years of age or older, don’t forsee getting sick or having a emergency that may require a refund, AND do not speak above certain decibels you might like this place.
Otherwise overpriced and uncomfortable

Heidi
December 16, 2022 9:26 pm

I made a reservation here months ago, and paid full price for the rooms. I made the reservation through the hotel directly. My husband and I both contracted Covid and cannot travel. I was told that I cannot cancel because of the room rate I paid. I paid over $500 per night and was forced to book two nights? I didn't get a special deal. Also, I was told to come anyway with Covid, they didn't mind us staying there sick? So unprofessional and so unsafe, and directly in contradiction of current quarantine guidelines.

Kathleen
December 15, 2022 10:37 pm

This Inn offers hospitality at its BEST! The historic Inn is a gem on its own given the cleanliness, decor, comfortable sitting areas to relax indoors and outdoors, as well as location in the heart of the shopping, restaurants, etc. However, the true gem is the well-trained staff. The staff made you feel you were part of the family & Saratoga Arms was your temporary home away from home. Thanks to Geri, Aidan, Rachel (in Dining Room AND Front Desk!) and Bethany. We look forward to coming back!

Lauren
December 15, 2022 12:36 pm

We had the most amazing stay at Saratoga Arms for our mini-moon! It was one of the most beautiful, quaint and clean places we've ever stayed. The location was unmatched, breakfast was delicious and the staff was so kind and helpful. Thank you to the staff at Saratoga Arms for the incredible hospitality!

Jody
November 27, 2022 11:16 pm

This a wonderful hotel with amazing service. You feel at home and they treat you like family!

esther
October 25, 2022 4:04 pm

This has been our second time staying at The Saratoga Arms. We found the location to be wonderful in town. Excellent dinning in the area and a hop to the racetrack. Wonderful accommodations in the suite, with a private entrance and a lovely courtyard to sit in anytime of the day. Beautifully done.

Excellent customer service in making one’s stay as enjoyable as possible.
We’ve been here in the last two years and will return again next year.

Laura
October 22, 2022 7:16 am

Had an amazing experience at Saratoga Arms
Our room was beautiful and super clean.
The staff was extremely nice and attentive.
This is where we will stay here in out when visiting beautiful Saratoga. I highly recommend staying here! You will not regret!

Robin
October 21, 2022 7:13 pm

We return every year! No detail is ever spared to make each guest feel at home. What a warm and comforting environment and beautifully executed breakfasts served on the spectacular patio. Can’t wait to return again!

Tim
October 13, 2022 8:14 am

The entire staff and Kathleen the owner went out of their way to make us feel part of their family. The hotel is a beautiful classic old school hotel perfectly situated in an old school city like Saratoga. I would highly recommend the Saratoga Arms to anyone tired of chain hotels who rather have a first class experience.

Jordan
October 12, 2022 3:48 pm

Best place in Saratoga. Always enjoy time spent here and the breakfasts are outstanding as is the service.

Allehah
September 28, 2022 11:37 am

This is our company's first time staying at the hotel. We had many investors of ours as well as our remote staff stays two nights at the hotel during the busiest week in Saratoga. The hotel did an excellent job. Our staff could not have been more impressed. Check-in was pleasant, the rooms were in immaculate condition, and breakfast and our welcome dinner were incredible! This hotel goes above and beyond to make every stay a great one. They even delivered flashlights, cards, and portable cell phone battery packs during a short power outage. What a nice touch! We will definitely be back!

Cheryl
September 09, 2022 12:15 am

Our stay was exceptional! The staff was attentive and very professional. Our room was beautifully decorated and clean. Morning breakfast on the porch is added touch to the warm hospitality feel that they provide. We will most definitely stay here again.

Matt
August 30, 2022 8:45 pm

One of the best hotels I've stayed in and certainly the best is Saratoga. Very clean.great rooms and concierge service.food is great. Best place to have a drink and small plate on their beautiful front porch right on Broadway.walking distance to everything

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