Savo Brothers, Staten Island NY

Savo Brothers are Terrific builders. I am going out of my way to write this review.

Bought a house built by Savo Brothers in May 2019. In Sept 2021 with the rains of tropical storm Henri we started taking water in the basement - all over - basement apartment and our family room in basement (luckily we didn't have tenant in apt). Emailed Savo Brothers. They replied immediately. Leo was over next morning at 8am. Surveyed situation.

Leo checked foundation all around. Determined water was ground water coming in because there was no sump pump installed. The foundation of house has built-in French drain system that empties to two holes - one in closet in basement apt, one in garage. Since there was no sump pumps in these holes, French drain system was being overloaded - thus spilling out into basement floor all around.

Leo had worker come over immediately - within minutes - and spend day installing pump and running a pipe thru ceiling of basement apt to the leader system - which funnels out into storm sewer that was installed to block when Savo Brothers built buildings on the block. (I believe this had to be done before buildings were built on block, and they pushed/did the paperwork.)

Worker also double checked (by opening up plasterboard in basement to look at foundation from inside house) hairline cracks Leo saw in foundation which were not foundation cracks but simple hairline cracks in facial stucko.

Worker then fixed all areas of ceiling and walls where he had to create holes to run pipe and check foundation from inside. Came back next day to finish plastering.

All of this happened with the threat of Hurricane Ida coming within days. Ida came and dumped 9 inches of rain on Staten Island - flooding the island and many homes. We did not get a drop of water in our basement.

I give Savo Brothers highest marks for:

a. Design of the building - the built-in French drain system and also as Leo mentioned, the ground in the backyard is pitched at a good angle away from house so water drains away as much as it can. Plus the building built where there is a storm sewer system. Allows French Drain to pump into that vs a well which puts it back in the ground.b. Their incredible promptnous and also fixing the issue immediately.

PS: Ida caused similar water issues to our neighbor and Savo Brothers (Anthony) were just as prompt and fixed their issue as well.

Can't say enough. Thank you Savo Brothers.

Gutless pigs with no regard for the environment or just general ethics.