Schoen Auto, East Rochester NY

They got me a quick appointment and worked on both my cars in less than 2 hours. Waiting room was nice, I drank some coffee and read while I waited, and I felt comfortable. Staff was friendly, prices reasonable and overall, I was satisfied. I heard good things about them through an all-women's group I'm a part of.

My car died inside my garage. AAA came-said I needed a new battery. Since he did not have one in his truck, I opted to go to Schoen Auto to have the new battery installed.

I really like how respectful and adaptable the team is here. They listen to customer needs and work as your partner to get things accomplished.

I have been super happy taking my car here. Yesterday I needed a couple repairs done quickly to have a safe road trip that was unexpected and they were kindly able to get it done within a couple hours. They’re always nice and helpful and do a good job with my car.

Took auto to Schoen for mileage problem, solved it right at the desk, no charge. Took a family vehicle there for service, was done quickly and professionally. Very happy. Thanks, Matt.

They are straightforward and helped me figure out which repairs to prioritize. They worked with me to ensure that I had a full winter inspection in addition to checking the issues I originally inquired about. I will be going here for my repairs.

Very friendly staff! Helped squeeze my vehicle in the next couple business days for my expiring registration Thanks guys!

Absolutely wonderful experience! I had a squealing noise that needed looked at. I made an appointment, and Schoen got me in quickly, figured out the issue, and had my car finished by the end of day. On top of that, when I unexpectedly needed to be back home due to a large delivery, Matt gave me a ride with no issue. Thank you so much!

Very professional attitude, pristine shop. I needed a wiper replaced, and their price was better than the auto parts store.

Very happy with the service

I have been a customer here for 15 years. Never had, or witnessed a bad experience. If you take your car here you won't have any regrets. Thanks guys, keep up the great job!

The quote for an oil change/inspection was $75-80. The bill was $125. I am very disappointed that we were charged so much more than quoted.

We've continued to use Schoen Auto for years for all of our car needs - tires, oil changes, breakdowns, inspections - for both our Nissan Leaf and our Honda Odysseys. The service, and smiles from Ben, Matt and the technicians are always excellent!

Brian Mount, my Better Benefits

First time here and found service to be very professional and friendly. They got me in quickly at our prearranged appointment time. Very nice waiting room complete with complementary morning D&C paper left on table for customers with coffee.

What an amazing experience! These guys are top notch! From start to finish they update you every step of the way. They found out the real reason the vehicle had issues were other shops did not pin point! Fair prices for the times we live in! Will do business again, wish their staff years of success!

The team was friendly and professional, and they clearly communicated the results of their work. The service was quick and at a reasonable price. The fact that their loaner car runs well with over 240k miles on it is a testament to their excellent qualifications.

They're customer service and business were impeccable. I would never go anywhere else! Take it to Schoen Auto if you want honest and great results.

Everyone was very friendly, but i didn't realize the price to replace a cabin air filter would be over $80. I was a little shocked at the price for a simple and quick replacement.