Seaport Animal Hospital, New York NY

A great, caring, careful place where they take the time to listen to you, answer questions, and treat your pet with love. What more can you ask?

My pets have been patients for four years. The doctors and staff are courteous and caring.

I visited Seaport Animal Hospital a few weeks ago as my dog had chipped his tooth. I met with Dr. Smith who I thought was thorough and great and we discussed the possibility of scheduling a tooth extraction and a general cleaning as a next step.

Then during the appointment, after the consult with Dr. Smith, my dog went through a few blood tests, etc and we waited for about 20 minutes in the small appointment room without anyone ever stopping by to tell us whether we can go home or what's happening next. When I flagged someone down, he was surprised that we were still here and apologized that someone should have let us know immediately.

Then comes the scheduling - I reached out to the staff immediately after the appointment asking for available dates for the procedure within the window of time the doctor had recommended. They said the scheduling isn't ready yet and that they'll reach out once it is. 3 weeks later - no follow up.

Today I followed up asking for an update and available dates. Someone calls me telling me that they're ready to schedule his NEUTERING. I had to ask this staff member to please read through the details of his visit and chat with the doctor then reach out to me as this experience has been extremely frustrating.

This is very disappointing as I liked Dr. Smith but at this point, I don't feel reassured about scheduling a procedure with anesthesia for my dog at a hospital that seems so disorganized.

They are very professional and knowledgeable. A must place to bring your pet. I give it a 5 star review.

UPDATE: Dr. Lee is absolutely phenomenal. She reached out to me with genuine concern about my pet. I felt listened to and supported and she was able to prescribe medication for Moose to help him feel so much better. She was extremely empathetic and kind from top to bottom. She is the BEST! Highly recommend her for your furry friends.

If I could give this place 0 stars I would. They run up your bill with unnecessary issues, and never actually get to the bottom of why your dog is actually sick. I brought my dog in for diarrhea, and instead of addressing that issue, they thought he had an ear infection, they were wrong and I still had to pay for it. I had to remind the vet and the tech that I was there for diarrhea, not his ear, and all I walked away with is "we're not sure, but here's a probiotic and a $600 bill". It's now been 3 weeks, and my dog has yet to have a solid stool. During the appointment, they told me they were going to give him an injection for heartburn. They took him out of the room to do it, then brought him back in, and said his heart worm test went great! I'm sorry.what heartworm test? I came in here for DIARRHEA. FIX THE MAIN ISSUE BEFORE SPIRALING THE APPOINTMENT INTO 100 OTHER THINGS. I do not trust them for one second which is not the relationship you should have when it comes to your pets. If you want your pet to actually get better, DO NOT COME HERE!

My doggie and I always have a great experience at the Seaport Animal Hospital! Dr. Smith is very knowledgeable, attentive, and patient! Definitely trust him with my doggie!

Friendly, clean environment, sensitive from all members, receptionist, medical assistant, doctor

The most kind and caring veterinarians and staff I’ve ever worked with. My kitty has severe asthma and knowing I have them on my side makes me feel so much better. I switched from another vet, and now I know my baby is in the best hands. Thank you all, especially Dr. L, for all that you do for our family! We appreciate you all so much:)

I love our vet, Dr Smith. So caring and I always feel he genuinely cares. Staff are also caring and kind to me and my animals!

Wonderful experience, the staff are so great and Dr. Smith was so kind and knowledgeable. Can’t wait to see them again!

It was our first time at Seaport Animal Hospital and of course it was great. We followed Dr. Smith from WVVH because he is such a knowledgable vet along with being a great human being. As an added bonus, Stacy was at the desk. She is such a welcoming presence when you show up, worried about your pet.

Very nice and professional - arrived without appointment for an emergency and they saw my dog and were very supportive and caring

Phone calling experience vs calling my pups VET. Asking my pup VET of what to do, they said bring him in the VET and hang-up. Seaport Animal Hospital is closer to home. I asked the same question, the staff in the phone was nice to advise me what to do and last options was visit the VET.

Toby next VET will be at Seaport Animal Hospital

Very friendly and knowledgeable staff! The team is also quick in all communications and getting questions answered.

The staff was absolutely lovely. We brought our cat in for her first vet visit because she had an eye infection. She is a rescue cat who came to us completely ferral, and while she is doing remarkably better at socializing, she still has a way to go. We informed the vet and they took every precaution to keep her feeling safe and comfortable. They were able to quickly and efficiently diagnose her and she is doing much better!