Sera's Salon, Queens NY

The worst experience ever! Before I sat down I explain exactly what I wanted and I was told no problem. I wanted square tips I got all types short nail long nail sideway nail. I ask polite to please to fix it, then it came to french style I can't even explain how surprise I was that she just did not know how to do it. She kept painting it and said pick color more better. I was going to get charge $45 for something I did ask for and the guy with the blue hair he had a bad attitude. Never again.

I’m surprised this place has so many good reviews. I’ve been to this place a few times and the manicure is alright, nothing special. I’ve never been there for hair. With the manicure, I thought staff is rude and they rushed through the manicure to get to the next customer.

Friendly staff but the person that did my nails did a not so great job. Wish I got her name but didn't. I had to tell her and show her 3 times to paint the edges. And then when we were doing the uv ray she took my nails out too soon and then put lotion on which then made my nails grainy looking and the top coat dissipate. Finally, another more seasoned employee came over and showed her how to fix it by buffing my nails and etc.
Honestly she had to fix all of my nails but I felt bad and didn't say anything. Just lessened learned, I will not come back.

1 star for friendliness
1 star for attempting to fix the mistake

Figured I give them a try. Had my pedicure and the service by far was excellent. When it Came to my powder manicure I felt rushed when an appointment walked it. I told her not to use uv light that was the purpose of me paying extra for powder and she seem bothered. When it came time to pay I was taxed. Even though paying cash they still tax you. BTW 1 week later my nails look worse than before.

Giving this place a 4 for the good service and nice manicure, however this place is pricey. I’m not sure about their other services but I got a gel polish manicure and it was about $46.that’s a lot! I was in a rush and just looking for a place quick before my docs appointment in 45min. Again I received good service and a job well done but I’m sure I could have gone to a place less expensive.

This man with blue highlights destroyed my hair, I asked for a simple wash and set and he dried up my hair so bad, it started falling out! Then when I said my hair was puffy and I was not satisfied.he brought out the flat iron smh

You can choose from a variety of experienced stylist here who are great at what they do! The salon has a great vibe and they make sure you leave the salon feeling and looking great.

This place is a ripoff and a scam. I went in for a simple hair cut, first the girl at the counter was showing the "i don't care if you want to come back or not" attitude, and then the hair dresser didn't know what she was doing - for god's sake she couldn't even use the clipper right. And on my way out they overcharged me. A man's haircut should be $25-35, but since "I had too much hair" they decided to charge me $40 plus tax. I will never return to this place again.

Professional, clean, friendly and great customer service. Yes they are a bit pricey but they're worth it. Me and my family have been going to this salon since I was 6 years old. We have never gone anywhere else because they are very good at what they do.

A great place that really embraces customer service. The staff are true professionals. I have known them for more than 10 years. Highly recommended for both men and women.

Jose Maria has been my stylist for over 20 years. He is a perfectionist, experienced hair dresser. Always provides the best advise, every time i get my hair done with Jose - I receive many compliments. I trust his judgement, and his experience on color, highlights, keratin and hair styling. Recommend his work highly.

At first glance, this hair salon looks great and people are nice but Lisa Durmaz and her staff destroy your hair. They kept bleach in the hair so long it fell out. To this day my hair is thin from the excessive bleach. I had to spend thousands to repair it and the color is equally deadly to their hair. Do not go here you will spend over $230 plus tips to burn your head off. These people are horrible.

The ladies and gentlemen are very very sweet, respectful and nice. I leave there feeling beautiful.