SKECHERS Retail, New York NY

A very tall man helped me and picked out shoes that where better then what I picked. I went with his suggestion and I'm so happy I did. He was so nice and helpful and in a way new what I wanted without me telling him. 5 out of 5 for him alone!

Lots of Sketchers, but were out of many of them. Supply chain issues in these new times! I still found one I liked.

Went to this Skechers location to return a pair of winter boots I changed my mind about. Customer service was absolutely amazing. I did my return quick and easy and used my
Store credit the same day. The associates who helped me and my partner was very helpful courteous and kind. I can’t remember the last time I had such great customer service especially for me who has big feet and it’s already hard to find a decent pair that doesn’t look so manly! Taking the time to search for something for me in a double wide and have different varieties for me, I can say without a doubt especially with covid. The amount of care these two gave should earn them a medal! Thank you Mark and your fellow associate who went back and forth to ensure my partner and I found decent pairs of sneakers!

This retail store helps a lot in my business because I do online selling and all the items I sell are from this store. They have great quality of items and also affordable.

Kathryn was incredible in terms of customer service. She was adamant that the shoes I purchased fit well, be comfortable, and support my pronated feet. She prepared insoles for me that felt just perfect. And she went the extra mile in trying to find a second pair of the running shoes I had selected, till she found a second pair!

Wanted leave the shoe box but refused by lady with 'I wanna go home now because my shift was over 2 minutes ago' kind attitude in a light speed. My expectation might be too high for Skechers.

Amazing location, Professional Staff and the widest variety of shoes I've ever seen in a sketchers shop. Shoes are of really good prices as well.

I Like the shoes, but customer service is very bad, store clerks (specially the younger ones) act as if they are doing you a favor. I tried 2 different stores in Manhattan both had terrible service.

Pathetic customer service. They kept us waiting 20+ mins for a shoe size. On top of that the employee yelled for asking a specific shoe size. Please avoid this store. There’s plenty of other sketchers stores in the area