Smart Phone NYC - Park Slope

I just stopped in to have my cracked IPhone cover replaced. Beck was fantastic! Very professional and sweet. Installed the screen as well and for a great price.

This place may offer the best price around, but you get what you pay for. About a month after getting my iPhone X screen replaced by these guys, my screen developed a huge distorted area covering about a quarter of the screen. There was no sign of cracked glass in that area, and the touch portion seemed to work - I just couldn’t see anything in the affected area. I went back to the store to tell them about the problem, and they said it wasn’t a manufacturer defect - it was just a feature of the LED screen. The guy said it could break even without damage to the glass or touch screen above it - that it could be in my pocket and get bumped the wrong way and break. He claimed that all screens with this sort of LED could break just like that, but I’ve never had this problem with any other iPhone screen (original or replacement). I also told him that my FaceID started behaving oddly after the replacement, but he didn’t care - just claimed it wouldn’t be affected by the replacement glass. When I asked if he could at least give me a break on a replacement, he gave me this long speech about barely making any money on each screen. As I was walking out the door he yelled that he could knock $10 off the price…. But I know better now. Do NOT go here and expect a quality product, good customer service, and a screen that won’t break mysteriously after just a month

I went in with what I believed to be a broken charge port. Turned out to be a much smaller issue and the guy fixed it in a few minutes, didn't even charge me! Most other places would have tried to pull something, so I'm glad I could trust them.

Fantastic service and great work! Broke my camera and lens and they were able to fix cheaply within an hour. Highly recommend!

Great experience this morning at Smart Phone NYC's Park Slope location. I brought my iPhone in after unsuccessfully attempting to replace its screen and battery with parts and directions sourced from the internet. Beck was so helpful—diagnosed a minor problem with a connection within seconds and fixed the phone within minutes. I wish I'd brought my phone to Smart Phone NYC in the first place. It would've saved me a whole lot of time, effort and stress. But now I know, and they'll be my first port of call for phone repairs in the future!

Came in with charging port issue, expected I would need to have it replaced for about $80, but the guy looked at it, spent a couple minutes cleaning the port, and handed it back all good. Friendly, straightforward business. Would come back.

Second time having my screen repaired here and they did a great job! They were able to fix it quickly! And the price is great.

My phone screen has been cracked ever since i dropped a chair on it (ugh don’t ask). As a busy mom during quarantine, I haven’t had time until today to get the screen replaced. Imagine my delight when the gentleman at smartphone not only fixed the screen as good as new, but entertained my fascinated 6 year old with shop talk about how to take apart old phones. They even sent him out the door with two busted phones for him to completely destroy— I mean, to practice his new skills on.

In this day and age, with in person interaction very rare indeed, the guys at Smartphone made the little bit of human contact I got today a delight.

The guy in there was very helpful very knowledgeable he’s from somewhere in Asia and I recommend him to his store boss or if he is the boss keep up the good

Good experience getting my iPhone repaired here. I had battery & power board issues. Patient, knowledgeable, quick, and honest service. Thank you Beck!

This was the best experience I've ever had getting a phone fixed! Sooo much more pleasant (and cheaper!) than going in to an Apple store and getting my phone fixed or replaced. I have been in 3 times now for separate issues, including one issue another phone repair store caused and said they couldn't fix! All times, the employees at Mission Wireless were so friendly, took their time with talking me through my best options, and then fixed my phone with absolutely no complaints! Best phone repair on SF!

DO NOT TAKE YOUR PHONE HERE! I dropped my Iphone x and my screen cracked during all this Covid mess. The guy fixed my screen. Great, right? WRONG! My phone started rebooting every 3 minutes. Fortunately, I got my money back, but now I have to replace my phone. I am a nurse coming here temporarily. I don't know my way around, and this makes me more frustrated than EVER!

These guys are quick and fantastic. If you are doing an insurance repair make sure it's understood between insurance company and Smart Phone NYC what you owe and when to save yourself some time. Will be back to see them for future repair needs.

Excellent, quick, and friendly service. I had a great experience working with these folks. SP NYC were really good and helpful.

These guys are really nice and are actual professionals. They helped me in a multitude of ways over the last 3 months and I’m thankful for that. They’re great

This is the best place to get your phone repair. They are very professional and were very nice. They were able to fix my phone up for a good price and on the same day. I would definitely recommend this place to anyone who is needing any repairs done to their phones. Glad i came here

Great service
Quick experience
Affordable solution
Definitely choosing Smart Phone NYC as my first and only choice for phone repair.