Smashburger, Bronx NY

This was my very first Smashburger visit and it was Awesome
Outstanding Smash Ambassadors who greeted me and interacted as if I was the only customer at a very busy lunchtime
Staff was friendly, energetic, professional and very comforting
I felt like a regular!

The service here is stupendous! For staff that is busy they were still really kind and patients with orders! Jay was super polite and gave great customer service, I would definitely be back to this location because of him!

Day crew is amazing polite professional and friendly I hope corporate see this and rewards the staff it’s well deserved thank you smash team

My favorite burgers so far I love their bacon cheese burgers, how well the patties are ALWAYS cooked at any of their locations, the softness of their buns and how the vegetables are always fresh and crispy this specific location is not really my favorite though.

I always feel rushed to order with their cashiers I dont like the fact that twice their iced tea and lemonade machines were out of service (which are my preferred drinks of theirs - they just had like left overs in the containers) and the place isnt really very well kept.the staff that they have handing out the food is usually the nicest part of this location.

I have visited during work hours while in the area. Love their food just not the location

I HOPE THE OWNER SEES THIS.this location is just the worst service you can get. I have been there in the afternoon 2 times. No one is at the front to take your order. The food just sits on the counter getting cold while employees just chill, telling jokes in the back. It's terrible this is a good location and decent burgers. I guess the owner doesn't care about the business.

Horrible horrible service. Horrible fries and horrible food. But full price. We stopped never been there before and will never return. No one knew anything they were doing. Complete disaster of workers and food. Soo soo disappointed. The soda machine was out of everything as well and no one knew how to fix this. This whole place needs new workers and a new cook for sure.

Smash Burger fell short in delivering a satisfying dining experience. If you're craving a flavorful and memorable burger, look elsewhere.

Why is there never anyone at the register? And why do yall have an attitude when you have to take an order? Make it make sense.

Service is terrible, please don’t ever ever go to this location. Waste of your time, get your order wrong in person, online, just everything is wrong. Try to get a refund In person and literally had to come back 3 hours later to do so. Was backup with only 8 orders and they have 4 workers. It’s is a disgrace and I won’t recommend no one to come here

It's the first time I tried it today I moved here from South Carolina to New York and my little brother took me to the establishment and I swear I never had that macaroni and cheese that was awesome best burger I've ever had!

I like how the food is very good and amazingly cooked. Also the fries and burger combo is perfect for every kid and i would come here everyday if i had money everyday. Marc is a good customer service and he does his job well.

The environment is very decorative and joyful I really enjoy it and very respectful and friendly with children and adults

This is a good place to eat also they have really good service. Marc is a good person to order your food from

Best food I ever tried everyone treats you with respect and it's a good place to sit down and eat with the family. Marc was so helpfull to.

I had the juiciest burger from Smash Burger! The patty was perfectly cooked, and the toppings were so flavorful. Definitely worth a try! Mark had great service!

The costumer service was amazing (shout out to mark) and i loved the food it was honestly a good spot to hang out if u got no where else to go.

The food was so good and the customer service was great the establishment was clean and the environment was a chill vibep