Soft N' Cushy Auto Upholstery & Auto Accessories, Schenectady NY

I wanted a remote starter for my 2020 Honda. I called Soft and Cushy and the owner arranged for an appointment. I called on a Thursday and got an appointment for the following Tuesday. The owner explained my options but never pushed me to upbuy my purchase. When the installation was complete, the owner demonstrated the starter and had me try it before I left. I could not be happier. I would recommend Soft and Cushy to anyone. And although I went for a starter I saw and sat on a demonstration of their upholstery work! Now I’m planning new seats for a very old vehicle!

Dealer recommended this shop for a remote car starter - easy to work with and got the job done right & quickly!

Thank you Pavel.what a pleasant experience from the minute I walked in the door at Soft N' Cushy" to the moment I drove away with a newly installed remote car starter.
You were so welcoming and explained everything to me in detail.
Very happy. Will recommend to everyone.

TLDR: Got an 8000HD snow-ex plow with downward pressure and it's the best one I've ever used. Hooking/Unhooking takes literally 60s or less. The controls in the truck are easy. Soft-n-Cushy and it's customer service are responsible, responsive, and knowledgeable.

I wanted to wait a year/season before I did a review to be as genuine as I can. After much calling around I made an appointment in October 2021 with Pavel to get a snow plow. I had a ton of questions and he and his technician were patient with answering. They Provided me with information and pamphlets and pricing. I went home researched some and settled with the Snow-Ex 8000HD for my 2500 Silverado. This is my first time owning a plow, I've operated some really old ones before with previous jobs. This plow is awesome, like dude seriously. It's so dang easy. I couldn't remember how to hook it up at first after it say until the first snow fall and called Pavel late into the evening and he guided me over the phone the correct way. Now hooking/unhooking up the hydraulic plow literally takes 60 seconds. The longest part being having to line up to it. It has a downward pressure to make back dragging so easy and it follows the contour of the road/driveway. I got it inspected by them this October 2022 to make sure it's still good and they did. They have 2 year warranty thing I can't remember much on honestly but I didn't need to use it.
No regrets. I'll use them for my plow needs currently.

I have a 2011 Nissan Murano Crosscabriolet. Some squeaks had developed when raising and lowering the top. Pavel and his mechanic tested it lubricated all the joints. No more squeaks couldn't n
be happier. Rich Harrington

From start to finish Pavel and his crew were professional, easy to contact, and very thorough in their repair of our leather seat. The large rip in our seat was repaired in the course of just one afternoon, and looks as good as new! We highly recommend Soft N’ Cushy to anyone in need of auto upholstery repair or services.

I had two installations of remote starter on my two cars, 2013 Accord and 2022 RAV 4. I LOVE them. Pavel is very professional and friendly to explain the differences between them. I want to keep my car as long as I can, so I am very picky about the shop I go, and this is one of my favorite places.

Bottom Line Up Front: I was completely satisfied with the undercoating application on my brand new 2023 Camry and even more satisfied with the stellar service I received at Soft n Cushy courtesy of Pavel the owner. Highly highly recommend Soft n Cushy for this service! Do not be fooled or dissuaded by the look of the place; its humble and not state of the art in modest surroundings but this is a true “Mom and Pop” shop operation and my experience with the service was simply fantastic! Pavel (the owner) was great! He professionally and thoroughly answered all my questions before getting started and throughout, explained the product and product application process in great detail, and his pleasant, energetic, enthusiastic demeanor all inspired confidence that I had come to a good place to get this done and done well. Pavel’s pride of ownership and great customer service shone through brightly and I am glad I took a chance on this place for this service. I really felt valued as a customer and Pavel conveyed to me a sincere desire to make sure I was completely satisfied. Outstanding! I liked the wax-lanolin based product they applied (PFC) and based on my research, is similar to fluid film. Can't speak to which is better; no experience with fluid film but I imagine this PFC will hold up very well based on what I saw and felt after it was applied. Seems like sturdy, quality durable yet flexible protective coating that displaces moisture rather than trapping it like some of those rubberized coatings I have seen. Pavel says it should last a couple years and only ever need the occasional touch up. Based on what I saw and felt of the applied product I am inclined to agree but time will tell exactly how long. Great place; highly recommend! Completely satisfied! A true 5 stars from a very satisfied customer! My only regret is that I forgot to take pictures to share in this review after I got it up on lift to inspect.

Remote starter / this is 3rd vehicle we had done always a great job and good price excellent service would recommend to anybody.

They did a BEAUTIFUL job installing leather in my 2022 canyon 2 tone leather
I would give them 10 stars
. BEAUTIFUL WORK
. P. S. Heated seats. Great job

I love my new leather seats! Pavel is friendly and professional and he made the process quick and easy. I had my car back the same day. I’m very happy with the work that was done and the great service.

I came in for a broken sunroof. I have a brand new vehicle and was extremely heartbroken to hear that the dealership wanted to charge me in full. Upon my arrival Pavel was assisting another customer in the parking lot, but still took the time to address me and swiftly came to assist once he was done with them. He then proceeded to examine my sun roof and showed me a piece from the “wind stopper” that was broken off. He took it out and fenangled the sunroof back into place and then instructed me to go to the dealership and what to say so that they could fix the piece completely free of charge, and they did! All of this cost me 0$ and now my car is brand new again. Just based off that, I know I’ll be coming back here. Thank you so so much.

Soft n Cushy did not disappoint. From start to finish Pavel was a pleasure to work with. He was friendly and knowledgeable about the upholstery process. He also kept me updated when my covers arrived and his turnaround time was swift. His recommendations on thread choices were spot on and I absolutely looooove the end result. I look forward to doing more after market upgrades to my Jeep Wrangler with Soft n Cushy.

I had a tear in my leather and Pavel got my car in right away and got my seat looking brand new all over again. Great to do business with! You will not be disappointed! Use Soft N’ Cushy for your auto upholstery needs!

Excellent service!
As we don’t have installation service for leather seats in Burlington VT, while searching around Soft N’ Cushy came highly recommended.
Pavel and his Team did Excellent work with attention to details installing new leather seats. I will definitely be using them in the future!

It was a pleasure doing business with Pavel today. He's kind and knowledgeable. His talented staff fixed my remote car starter, no problem (the dealership wanted to sell me a new one, of course). I recommend Soft N' Cushy Auto Upholstery & Auto Accessories most highly.

Had fog lights and a remote starter put in b new 2022 Toyota. Great service. Great products. Very happy with service. Very nice and very helpful owner and worker.